Retail Store Manager

Responsibilities:

• Directly responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service.
• Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
• Responsible for recruitment, training, development and succession of high performing, results-driven Associates and Management.
• Prepare and administer timely and accurate performance appraisals for each member of the store team.
• Hold each member of the store team accountable for meeting / exceeding company expectations through weekly productivity conversations, daily coaching in the moment, performance recognition, and performance action notices as necessary.
• Analyze customer profiles, buying trends, and competitive information to impact and drive business.
• Communicate and provide feedback to Area Manager
• Implement, manage and monitor Loss Prevention education, training and awareness programs.
• Directly responsible for the execution and processing of both incoming and outgoing merchandise.
• Directly responsible for Loss Prevention and Operational compliance within the store.
• Achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory counts.
• Manage and communicate merchandise opportunities to the Area Manager.
• Communicate, manage and execute all Marketing driven initiatives and events within budget and according to all Policies & Procedures.
• Develop and maintain strong communication with local PR and marketing.