Staff Instructor

Responsibilities:

• Decision making on type and quantity of training materials and/or instruction needed, training media and the method used to produce the material.
• Specifics on the required graphics, prepares the script, arranges for review by other technical experts, revises as necessary and prepares documents/visuals for final production.
• Develops and writes service training products on two or more machine or engine product lines such as course outlines, technical instruction modules, WEB based training material, and media scripts. Also develops graphic material including digital art, digital photograph and digital video graphics.
• Serves as subject matter expert on two or more product lines for internal and external technical projects.
• Consults with other Caterpillar and dealer instructors on technical and instructional issues and with various business units on the design of diagnostic tools.
• Communicates, coordinates and interacts with Caterpillar dealer, subsidiary and customer training departments to determine new product training material and instructional needs. This activity also includes instructional needs for field schools, classroom, training aid, and equipment.Assists the team leader in developing proposals and budgets for service training projects.
• Serves as project/product leader when a team effort is required for project completion.
• Negotiates with approved suppliers to obtain goods and services required to complete approved projects.
• As a member of the service training project/product team, the incumbent advises and assists in the planning, development, coordination and production of all assigned service-training requirements.
• Assists the service-training consultants with technical and professional development of service training staff.
• Requires travel to other Caterpillar service training centers, dealerships and corporate training centers worldwide to teach specific courses.