صاحب العمل نشط
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيحالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيResponsibilities
• People Management: Lead a team of BSS dedicated to specific region.
• Deliver project management support on complex benefit initiatives, including translating business needs into project plans, gathering customer requirements, conducting impact assessments, and defining milestones, timelines, deliverables and quality standards.
• Develop and execute change management strategies for benefits delivery and operational activities, including launching and integrating new or modified benefits plans, processes and vendors.
• Work with benefit vendors to ensure existing and new administrative processes provide a consistent, frustration-free employee experience, in accordance with compliance standards and integrated with other vendors when applicable.
• Define and monitor benefits administration Critical to Quality (CTQs) metrics, perform root cause analysis on defects and implement remediating actions.
• Identify and help resolve issues, including providing support and guidance to employee escalations on benefit related topics, and working with internal employee support teams to manage appeals and exceptions.
• Travel domestically/globally on a periodic basis as needed.
دوام كامل