وظائف Contact Centers في دبي

Can achieve targets. Target oriented. Prepare a weekly report for the Head of Home care on requirements for the business Prepare a weekly plan and de-brief (previous week) detailing all business development activities Understand and identify new business and markets to enter on behalf المزيد...

Answer and direct phone calls Organize and schedule appointments Plan meetings and take detailed minutes Write and distribute email, correspondence memos, letters, faxes and forms Assist in the preparation of regularly scheduled reports Develop and maintain a filing system Upd المزيد...

Responding promptly to customer enquiries, channeling Service requests to different functions within the company and ensuring a complete follow through of the requests till the closure Managing Customer interaction Service Levels through Voice (Phone), Email, Chat, and other multi-c المزيد...

Responsibilities: Perform administrative support, such as typing, dictation, spreadsheet creation, faxing, and maintenance of filing system and contact database. With a primary responsibility of supporting the Principal, provide support to ensure that goals and objectives are acco المزيد...

Responsibilities: Any other duties as may reasonably be requested by the management. As part of the month end process, assists with reconciliation of reports, checking for discrepancies and contacting HR teams with any queries Is the main point of contact for all payroll related qu المزيد...

Responsibilities: Direct contact for our customers and guests during the event Leadership in the successful realization of gala events, conferences, banquets, events and catering, including station scheduling and service letters Implementation of standards and ensuring the highest المزيد...

Responsibilities: Work hand in hand with FOM to ensure that allocation preferences of TOP VIP and special attention guests are met. Ensure GR team reviews and updates arrivals lists for the following day, and informs all departments are informed via daily ‘VIP’ lists. E المزيد...

Coordinate project management activities, resources, equipment and information Break projects into doable actions and set timeframes Liaise with clients to identify and define requirements, scope and objectives Assign tasks to internal teams and assist with schedule management M المزيد...

Screen Zino control report to identify shipments not loaded. Determine the goods to be shipped following their availability, the customer’s request, the traffic instruction, the delivery priority and the transit times. Contact customer service in case of credit blocked custome المزيد...

Responsibilities: Works closely with the Head of CRO to deliver the agreed strategy Customer-centric, revenue-driven and a true optimiser by heart Owns the experimentation roadmap and end to end programme focusing on excelling conversion revenue across our brand portfolio and mark المزيد...

Responsibilities: Identify the enquiries and queries received by other departments and business units and delegate tasks and responsibilities to team members. Manage agents to resolve all queries and provide them with necessary guidance to solve complicated cases Identify various m المزيد...

Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, المزيد...

Responsibilities: Familiarizing yourself with all products and services offered by our company. Procuring new clients through direct contact, word-of-mouth, and collaboration with the marketing department. Attending networking activities to research and connect with prospective c المزيد...

Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their المزيد...

You will drive in-store CX initiatives Plan succession of team members in terms of readiness Nurture talent within team through on the job coaching and stretch assignment in coordination with the People Partner Drive eNPS through people experience initiatives and culture Oversee المزيد...

Responsibilities: Developing and sustaining solid relationships with key clients that bring in the most income for the company. Addressing and resolving key clients’ complaints. Acting as the main point of contact between key clients and internal teams. Supervising the acc المزيد...

Serve as the lead point of contact for all customer account management matters Build and maintain strong, long-lasting client relationships Negotiate contracts and close agreements to maximize profits Develop trusted advisor relationships with key accounts, customer stakeholders المزيد...

Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Responding promptly to customer inquiries. Communicating with customers through various channels. Acknowledging and resolving customer complaints. Knowing our products المزيد...

Responsibilities: Receive HR queries in Arabic, Hebrew, and English via phone, email or other communication channels and log contacts into the shared service case management system. Take ownership of employee contacts ensuring that each contact is accepted and resolved with a high المزيد...

Responsibilities: Monitoring and regulating ground and air traffic. Providing useful information related to weather, wind, flight paths, possible delays, and runway openings and closures. Maintaining communication with other air traffic control centers, pilots, and airport staff المزيد...