Rotana Hotel Management Corporation PJSC

Responsibilities: Delight the guest by offering trend setting and innovative products and services and contribute to sales activities and assist in maximizing revenue Extend prompt services to all guests and treat guests and colleagues in a polite and courteous manner Clean the bar المزيد...

Responsibilities; Analyse colleague development needs in the hotel Develop annual hotel colleague development plans and prepare monthly reports Develop and maintain hotel s colleague development library and co-ordinate acquisitions Consult with the Cluster Director of Human Reso المزيد...

Responsibilities: Establish, promote and maintain good public relation while meeting or exceeding guest expectations Ensure that an effective handover is made between duty shifts Demonstrate a complete understanding of the hotel’s policies and procedures and service standards المزيد...

Responsibilities: Overall management of the accounting records and financial reports of the hotel, ensuring compliance with company, owner, statutory and fiscal requirements and timetable Ensure a regular cycle of forecasting is taking place with content and detail appropriate to th المزيد...

Responsibilities: Maintain effective communication with all related department to ensure smooth service delivery Handle every query in a polite and courteous manner and exceed guest expectations Complete management’s long distance call vouchers and record them on the traffic المزيد...

Responsibilities: Conduct regular checks to ensure that service and kitchen operating equipment is properly cleaned Control and document all outgoing equipment and ensure the proper receiving upon return Supervise the sanitation, cleanliness, hygiene, as well as the quality level o المزيد...

Responsibilities: Quickly check the guest room when the guests checking out to ensure that they have not forgotten any personal items. Act like a doorman and give the first and final impression on arrival and the departure of the hotel guest. Clean and maintain the baggage room a المزيد...

Responsibilities: Prepare the daily mis-en-place and food production in different sections of the main kitchen or satellites Coordinate daily tasks with the Sous Chef or Executive Chef Follow the instructions and recommendations from the immediate superiors to complete the daily t المزيد...

Responsibilities: Check and ensure that all approved and authorized purchase orders are timely forwarded (faxed or delivered) to the concerned vendors Request and negotiate best quotations, ensuring best quality for all received orders and forward same for approval, while ensuring t المزيد...

Responsibilities: Administer steam or dry heat, ultraviolet, infrared or water treatments on request of customer Observe high standards of personal hygiene Massage body, using techniques as kneading, rubbing and stroking to stimulate blood circulation, relax contracted muscles or t المزيد...

Responsibilities: Ensure that selling strategies are adhered to during negotiations and maximize up selling opportunities whenever possible Ensure comprehensive and complete coverage of own portfolio, covering all levels of accounts’ managerial and departmental executives for المزيد...

Responsibilities: Ensure that all accounting and auditing practices are in line with company policies, governmental requirements and check audits and registration cards before sending them to accounts Actively elicit guest feedback and preferences, regarding hotel services and ensur المزيد...

Responsibilities: Maintain all hotel guest rooms and public areas, plus the ‘heart of house’, ensuring the highest standards of cleanliness are met Establish standards and guidelines to ensure total guest satisfaction and team productivity in compliance with SOPs Superv المزيد...

Responsibilities: Provide the maintenance supervisor with planned preventive maintenance (PPM) schedules for implementation and handle the follow up on the same Analyze the behavior of the plants with respect to the set point and setting up the various control parameters Perform da المزيد...

Responsibilities: Ensure the relation with Owners and Owner’s representative is constantly healthy, strong and in line with our LIFE values and attend owners’ monthly meeting as required Organize regular meetings with the General Managers of the area to encourage commu المزيد...

Responsibilities: Attend various development programmes relevant to you Complete a successful training period and gain exposure in a professional work environment Have the regular support of the Learning and Development department and Departmental Training Coordinator who will prov المزيد...

Responsibilities: Receive guests in a professional and friendly manner, satisfying guest expectations from arrival through to departure Maintain effective communication with all related departments to ensure smooth service delivery Maintain an awareness of rate levels to be sold o المزيد...

Responsibilities: Reassure the guests’ satisfaction upon their departure Be aware of all menus and ongoing promotions in the outlet by heart in order to recommend if a guest requests Offer consistently professional, friendly, warm and engaging service Welcome guests to the a المزيد...

Responsibilities: Ensure maximum creativity in all food displays Monitor all aspects pertaining to the control of the hotel’s food cost Ensure the quality and cleanliness of all food displays as per the SOPs Ensure HACCP standards are implemented and follow the appropriate h المزيد...

Responsibilities: Supervise cleaning of guest rooms, corridors and stairwells Fill out report and hand over found articles to the lost and found department Inspect areas cleaned using checklist to see that cleaning is adequate, supplies in room are as per standard and immediate rep المزيد...