Community Engagement - Make a meaningful impact for consumers across Australia.If youre motivated by social impact enjoy working with diverse stakeholders and thrive on turning ideas into practical outcomes this could be the role for you.Reporting to the Community Engagement Manager t

Community Engagement - Make a meaningful impact for consumers across Australia.If youre motivated by social impact enjoy working with diverse stakeholders and thrive on turning ideas into practical outcomes this could be the role for you.Reporting to the Community Engagement Manager t

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About the roleWe are seeking an experienced people leader with strong technical expertise in financial and loss calculations to lead a specialist team of financial calculation experts supporting complex complaints across investments and advice.This role is first and foremost a leaders

About the roleWe are seeking an experienced people leader with strong technical expertise in financial and loss calculations to lead a specialist team of financial calculation experts supporting complex complaints across investments and advice.This role is first and foremost a leaders

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Contract

The Product Designer will lead the research design and delivery of exceptional digital services for AFCA.This is your chance to work across a diverse range of products at different stages of development from early experimentation and optimisation to feature design and user journey map

The Product Designer will lead the research design and delivery of exceptional digital services for AFCA.This is your chance to work across a diverse range of products at different stages of development from early experimentation and optimisation to feature design and user journey map

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About the roleWe are seeking an experienced people leader with strong technical expertise in financial and loss calculations to lead a specialist team of financial calculation experts supporting complex complaints across investments and advice.This role is first and foremost a leaders

About the roleWe are seeking an experienced people leader with strong technical expertise in financial and loss calculations to lead a specialist team of financial calculation experts supporting complex complaints across investments and advice.This role is first and foremost a leaders

Apply Now

Youll be the goto escalation point for incident and request management in Information Services specialising in the Case Management System and other Tier 1 businesscritical applications. Working within the IT Helpdesk team youll provide expert support to users by resolving escalated is

Youll be the goto escalation point for incident and request management in Information Services specialising in the Case Management System and other Tier 1 businesscritical applications. Working within the IT Helpdesk team youll provide expert support to users by resolving escalated is

Apply Now

Youll be the goto escalation point for incident and request management in Information Services specialising in the Case Management System and other Tier 1 businesscritical applications. Working within the IT Helpdesk team youll provide expert support to users by resolving escalated is

Youll be the goto escalation point for incident and request management in Information Services specialising in the Case Management System and other Tier 1 businesscritical applications. Working within the IT Helpdesk team youll provide expert support to users by resolving escalated is

Apply Now

As the Accounts Receivable Officer you will be responsible for providing financial and administrative support in order to ensure effective efficient and accurate financial and administrative operations. This role reports into the Financial Controller joining a small team where you wil

As the Accounts Receivable Officer you will be responsible for providing financial and administrative support in order to ensure effective efficient and accurate financial and administrative operations. This role reports into the Financial Controller joining a small team where you wil

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Step into a role where your expertise can genuinely shape Australias response to scams.In this newly created position the Digital Platforms Industry Lead will drive the development and implementation of digital platforms-related components of the Scams EDR Program. This is a rare oppo

Step into a role where your expertise can genuinely shape Australias response to scams.In this newly created position the Digital Platforms Industry Lead will drive the development and implementation of digital platforms-related components of the Scams EDR Program. This is a rare oppo

Apply Now

Step into a role where your expertise can genuinely shape Australias response to scams.In this newly created position the Digital Platforms Industry Lead will drive the development and implementation of digital platforms-related components of the Scams EDR Program. This is a rare oppo

Step into a role where your expertise can genuinely shape Australias response to scams.In this newly created position the Digital Platforms Industry Lead will drive the development and implementation of digital platforms-related components of the Scams EDR Program. This is a rare oppo

Apply Now
Full Time

Are you a customer service professional who loves helping others Do you excel on the phone managing challenging interactions and resolving conflicts If so this might be the perfect opportunity for you!Were looking for Customer Service Officers to join our team on a permanent and ongoi

Are you a customer service professional who loves helping others Do you excel on the phone managing challenging interactions and resolving conflicts If so this might be the perfect opportunity for you!Were looking for Customer Service Officers to join our team on a permanent and ongoi

Apply Now
Full Time

Behind our impact is an organisation powered by strong leadership and were looking for an Executive Assistant who thrives on creating order anticipating needs and enabling senior executives to do their best work.We now have an exciting opportunity for a highly capable Executive Assist

Behind our impact is an organisation powered by strong leadership and were looking for an Executive Assistant who thrives on creating order anticipating needs and enabling senior executives to do their best work.We now have an exciting opportunity for a highly capable Executive Assist

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We have fantastic career opportunities for passionate Dispute Resolution Specialists to help drive financial fairness in our Financial Difficulty team.As a Dispute Resolution Specialist you will play a central role in how we consider and resolve complaints. You will: Be able to handle

We have fantastic career opportunities for passionate Dispute Resolution Specialists to help drive financial fairness in our Financial Difficulty team.As a Dispute Resolution Specialist you will play a central role in how we consider and resolve complaints. You will: Be able to handle

Apply Now

We have fantastic career opportunities for passionate Dispute Resolution Specialists to help drive financial fairness in our Financial Difficulty team.As a Dispute Resolution Specialist you will play a central role in how we consider and resolve complaints. You will: Be able to handle

We have fantastic career opportunities for passionate Dispute Resolution Specialists to help drive financial fairness in our Financial Difficulty team.As a Dispute Resolution Specialist you will play a central role in how we consider and resolve complaints. You will: Be able to handle

Apply Now

AFCA is seeking interested persons for potential appointment to our decision-making Panels as a Consumer Representative with experience in the Insurance industry and extensive experience representing consumer interests. Our Panels are involved in decision making on our more complex in

AFCA is seeking interested persons for potential appointment to our decision-making Panels as a Consumer Representative with experience in the Insurance industry and extensive experience representing consumer interests. Our Panels are involved in decision making on our more complex in

Apply Now

AFCA is seeking interested persons for potential appointment to our decision-making Panels as a Consumer Representative with experience in the Insurance industry and extensive experience representing consumer interests. Our Panels are involved in decision making on our more complex in

AFCA is seeking interested persons for potential appointment to our decision-making Panels as a Consumer Representative with experience in the Insurance industry and extensive experience representing consumer interests. Our Panels are involved in decision making on our more complex in

Apply Now

Join AFCA as our next People Advisory Coordinator!Are you passionate about creating exceptional employee experiences Do you thrive in a role where no two days are the same where youre the goto person supporting people processes providing trusted advice and keeping things running smoot

Join AFCA as our next People Advisory Coordinator!Are you passionate about creating exceptional employee experiences Do you thrive in a role where no two days are the same where youre the goto person supporting people processes providing trusted advice and keeping things running smoot

Apply Now
Full Time

In this role you will provide strong operational leadership to a team of Dispute Resolution Specialists ensuring highquality timely and fair complaint outcomes. This is a handson leadership position where your judgment consistency and ability to coach will directly impact the success

In this role you will provide strong operational leadership to a team of Dispute Resolution Specialists ensuring highquality timely and fair complaint outcomes. This is a handson leadership position where your judgment consistency and ability to coach will directly impact the success

Apply Now
Full Time

In this role you will provide strong operational leadership to a team of Dispute Resolution Specialists ensuring highquality timely and fair complaint outcomes. This is a handson leadership position where your judgment consistency and ability to coach will directly impact the success

In this role you will provide strong operational leadership to a team of Dispute Resolution Specialists ensuring highquality timely and fair complaint outcomes. This is a handson leadership position where your judgment consistency and ability to coach will directly impact the success

Apply Now

Play a key role in shaping how AFCA communicates about scams both internally and externally. Youll coordinate develop and deliver communications across digital media events and stakeholder channels ensuring AFCAs messaging is accurate accessible and aligned with our strategic prioriti

Play a key role in shaping how AFCA communicates about scams both internally and externally. Youll coordinate develop and deliver communications across digital media events and stakeholder channels ensuring AFCAs messaging is accurate accessible and aligned with our strategic prioriti

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Working closely with the Change Lead youll support the planning execution and embedding of change activities across all program stages. Youll assess impacts engage with stakeholders build readiness and help ensure AFCA staff and members can confidently adopt new processes technology a

Working closely with the Change Lead youll support the planning execution and embedding of change activities across all program stages. Youll assess impacts engage with stakeholders build readiness and help ensure AFCA staff and members can confidently adopt new processes technology a

Apply Now