WNS Global Services

V - Sr. Business AnalystDegree in Computer Science MIS IT or other related fields. A minimum of 5 years of experience in business analysis(Appian related field) or in the related field. The maximum is 15 years. UAT Testing Appian develop experience is essential. Domain/Business Knowl More...

Roles & Responsibilities:Role involves handling inbound calls from customers/agents to resolve queries on their accountsRole requires providing excellent customer service on queries related to processing insurance policy related transactions new business renewals amendment enquir More...

Job Description Roles & Responsibilities:Role involves handling inbound calls from customers/agents to resolve queries on their accountsRole requires providing excellent customer service on queries related to processing insurance policy related transactions new business renewals More...

Job Description Contribution to customer conversion projects from planning to delivering. Planning o Validating customer requirements to make it a successful project. o Collaborate with customer account team to define project deliverables. o Collaborate with internal and external proj More...

This CRF is to register on Smart Recruiter for processing the candidature ahead with WNS.Key Profiles Hiring For: Voice/Non-Voice/Chat/Blended/AML/KYC/MortgageQualifications : Grad/Under GradAdditional Information : NARemote Work : NoEmployment Type : Full-time

Job Summary: The Business Analyst will play a crucial role in WNS customer engagements to understand the client business requirements and drivers and help translate them to implementable technical requirements and user stories. They will utilize their extensive experience in data anal More...

ACCESS TEAM Act as a member of the Windows Active Directory Domain Administrator Support Team in providing timely and efficient support to assigned operations Troubleshoot Active Directory authentication and LDAP configuration issues Work with other senior staff members to resolve esc More...

Plan write & execute test cases for the requirements provided. Ensure 100% test coverage for all functionality & feature sets to be tested. Thorough documentation of the tests performed & defects logged. Retesting defects to closure. Participating in requirement gathe More...

Must be a domain expert in Life Sciences SME or Practice demonstrate solid understanding of the latest trends in the life sciences in delivering end-to-end life sciences projects for US Europe clientsWell versed with digital technologies/transformation tools automation analytics ve More...

Bid Manager / Solution AnalystGrade / Location / Reporting Grade: B2 Location: India (WNS hubs flexible S&L locations preferred) Reports to: Solutions Architect / Head Solutions Shipping & Logistics BURole Summary A high-learning high-ownership role supporting solution devel More...

Manage IT deliverables for Voice support across multiple shift with rotational weekly offs Have close working relationships with IT support teams IT service management business and IT security teams to ensure prompt and appropriate management of user access requests and incidents. Pro More...

Requirement gathering and analysis in the absence of a Business Analyst. Design solutions based on the requirements gathered. Design integration requirements with other third party platforms. Designing data models. Defining architectural & development standards for the project in More...

Experience in Microsoft SQL Server database development (TSQL) Experience in building SSIS packagesGood experience in creation delivering solutions utilizing the entire Microsoft BI stack (SSAS SSIS)Experience with SQL Server/T-SQL programming in creation and optimization of stored p More...

Job Description Roles & Responsibilities:Role involves handling inbound calls from customers/agents to resolve queries on their accountsRole requires providing excellent customer service on queries related to processing insurance policy related transactions new business renewals More...

Role involves handling inbound calls from customers/agents to resolve queries on their accountsRole requires providing excellent customer service on queries related to processing insurance policy related transactions new business renewals amendment enquiries etc. received from Custom More...

Assist in addressing and resolving data quality issues reported by users and data stakeholders including anomalies inconsistencies and data quality concerns.Participate in the monitoring tracking and management of data quality incidents and requests ensuring timely and effective respo More...

O2C Collection- Good understanding of Order to Cash cycle strong experience in customer collection working experience in GETPAID tool will be a plusFunctional knowledge: First point of contact for client engagement / escalation management.Identify and work towards improvements project More...

Delivering end-to-end contact center digital transformation projects for global clients Running consulting engagements with Client CXOs and delivering on revenue targets Building curated transformation solutions for prospective and existing clientsMarket research across best-in class More...

We are looking for a detail-oriented professional with strong experience in end-to-end Master Data Management and R2R processes with working knowledge of PTP and OTC cycles.Key Responsibilities:Manage complete lifecycle of Master Data (Customer Vendor GL Cost Center Profit Center etc. More...

Complete Daily Quality checks as per the process requirement.Provides on time Feedback to the agents for the errors identified.Conduct Customer comeback analysis for all the errors received from the clients.To meet the monthly sampling numbers as per the defined target.Complete the fe More...