Twixor

The world has changed. Enterprises are re-imagining customer engagements on social and messaging channels preferred by their customers, thereby enabling structure in an inherently unstructured medium. We enable business transactions over messaging channels. We orchestrate end-to-end fulfilment via digital customer journeys over all messaging channels, powered with intelligent business process automation, across banking, insurance, retail, fmcg, logistics, travel, healthcare and other industries. Menu driven flows where customers choose their service, intent driven communications via AI and natural language processing (NLP) engines, seamless transfer to live agents requiring human intervention, dynamic rich cards to improve user experience – all enable hyper-personalization, elevate customer experience, improve customer loyalty, lower customer acquisition and service costs, and increase revenue. Twixor is headquartered in Singapore, with offices pan-India, and serving a global client base, several of who are in the Fortune 500. Using patented technology, Twixors’ low-code Digital Process Automation enables enterprises with customer acquisition and customer engagement solutions over all messaging channels (WhatsApp, FB Messenger, Telegram and more). We invite you to join us on this journey of accelerated digital transformation.