Sutherland Mortgage Services Inc. is seeking an experienced and motivated individual to join our team as a Quality Assurance Analyst.  This is an onsite role within our Tulsa OK office. The candidate will possess exceptional management and mortgage servicing skills with excellent oral

Sutherland Mortgage Services Inc. is seeking an experienced and motivated individual to join our team as a Quality Assurance Analyst.  This is an onsite role within our Tulsa OK office. The candidate will possess exceptional management and mortgage servicing skills with excellent oral

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Remote

Additional Information : All your information will be kept confidential according to EEO guidelines.EEOC and Veteran DocumentationDuring employment employees are treated without regard to race color religion sex national origin age marital or veteran status medical condition or handi

Additional Information : All your information will be kept confidential according to EEO guidelines.EEOC and Veteran DocumentationDuring employment employees are treated without regard to race color religion sex national origin age marital or veteran status medical condition or handi

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Sutherland

Remote

Checkpoint and coordination with payroll processing vendor ensuring employees are paid accurately and timely according to local regulations.Booking invoices and GL entries related to payroll and benefits. Ensuring compliance with social security state and federal payroll taxation and

Checkpoint and coordination with payroll processing vendor ensuring employees are paid accurately and timely according to local regulations.Booking invoices and GL entries related to payroll and benefits. Ensuring compliance with social security state and federal payroll taxation and

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Full Time

Specialists in this role get to:Enable and guide: Deliver and evaluate soft & technical skills training on all aspects of client training. Create facilitate and / or revise training materials and documents to equip staff with fundamental skills and knowledge.Facilitate all aspects of

Specialists in this role get to:Enable and guide: Deliver and evaluate soft & technical skills training on all aspects of client training. Create facilitate and / or revise training materials and documents to equip staff with fundamental skills and knowledge.Facilitate all aspects of

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Full Time

We are seeking highly motivated Customer Support Personnel to join our dynamic team. As Customer Support Personnel you will be responsible for providing exceptional support to our customers sharing information of their account and escalation handling as needed. Your primary goal will

We are seeking highly motivated Customer Support Personnel to join our dynamic team. As Customer Support Personnel you will be responsible for providing exceptional support to our customers sharing information of their account and escalation handling as needed. Your primary goal will

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For those of you who are interested in tourism and travel we offer the opportunity to get closer and work with the know-how of the global leader in the hospitality industry.You will get:Work from homeCompetitive salary and an attractive uncapped sales bonus schemeLots of benefits such

For those of you who are interested in tourism and travel we offer the opportunity to get closer and work with the know-how of the global leader in the hospitality industry.You will get:Work from homeCompetitive salary and an attractive uncapped sales bonus schemeLots of benefits such

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We are seeking a highly skilled Team Manager to lead a backoffice operations team supporting a global technology client. This role requires strong leadership analytical capabilities and excellent presentation skills to manage performance drive continuous improvement and maintain high

We are seeking a highly skilled Team Manager to lead a backoffice operations team supporting a global technology client. This role requires strong leadership analytical capabilities and excellent presentation skills to manage performance drive continuous improvement and maintain high

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Full Time

Clinical operations across Utilization Management and Care Management including:Reviewing medical documentation and pre-authorization requestsConducting concurrent and retrospective reviewsManaging member care coordination follow-ups and clinical documentationVoice & Non-VoiceQualific

Clinical operations across Utilization Management and Care Management including:Reviewing medical documentation and pre-authorization requestsConducting concurrent and retrospective reviewsManaging member care coordination follow-ups and clinical documentationVoice & Non-VoiceQualific

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Sutherland is looking for a Microsoft Training Professional to support one of our growing programs. If you have exceptional user training delivery skills along with the strong Microsoft knowledge as noted below we want to hear from you! The Microsoft Training Professional will be resp

Sutherland is looking for a Microsoft Training Professional to support one of our growing programs. If you have exceptional user training delivery skills along with the strong Microsoft knowledge as noted below we want to hear from you! The Microsoft Training Professional will be resp

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About the RoleWe are seeking a highly analytical and detail-oriented Process & Business Analyst to support operational excellence initiatives for a global technology client. This role is critical in identifying process improvement opportunities mapping workflows and driving reengineer

About the RoleWe are seeking a highly analytical and detail-oriented Process & Business Analyst to support operational excellence initiatives for a global technology client. This role is critical in identifying process improvement opportunities mapping workflows and driving reengineer

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Full Time

Clinical operations across Utilization Management and Care Management including:Reviewing medical documentation and pre-authorization requestsConducting concurrent and retrospective reviewsManaging member care coordination follow-ups and clinical documentationVoice & Non-VoiceQualific

Clinical operations across Utilization Management and Care Management including:Reviewing medical documentation and pre-authorization requestsConducting concurrent and retrospective reviewsManaging member care coordination follow-ups and clinical documentationVoice & Non-VoiceQualific

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Full Time

Clinical operations across Utilization Management and Care Management including:Reviewing medical documentation and pre-authorization requestsConducting concurrent and retrospective reviewsManaging member care coordination follow-ups and clinical documentationVoice & Non-VoiceQualific

Clinical operations across Utilization Management and Care Management including:Reviewing medical documentation and pre-authorization requestsConducting concurrent and retrospective reviewsManaging member care coordination follow-ups and clinical documentationVoice & Non-VoiceQualific

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Remote

About the RoleWe are seeking a skilled and detail-oriented Reporting & Data Analyst to join our operations team supporting a global technology client. This role is essential for transforming data into actionable insights that drive operational efficiency and client satisfaction. The i

About the RoleWe are seeking a skilled and detail-oriented Reporting & Data Analyst to join our operations team supporting a global technology client. This role is essential for transforming data into actionable insights that drive operational efficiency and client satisfaction. The i

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Our Quality Analyst get to: Define Sutherlands reputation: Oversee and manage performance and service quality to guarantee customer satisfaction Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet ex

Our Quality Analyst get to: Define Sutherlands reputation: Oversee and manage performance and service quality to guarantee customer satisfaction Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs resolve issues and meet ex

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Sutherland

Remote

The Graphic Designer will create visual assets for internal and external employer branding campaigns while supporting video projects when needed. This role focuses primarily on graphic design but requires a solid understanding of video editing to produce versatile impactful content.Yo

The Graphic Designer will create visual assets for internal and external employer branding campaigns while supporting video projects when needed. This role focuses primarily on graphic design but requires a solid understanding of video editing to produce versatile impactful content.Yo

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Lead High-Performing TeamsOversee daily operations ensuring KPIs such as CSAT Quality Productivity Resolution Rate and Attendance are consistently achieved.Monitor performance metrics and initiate targeted coaching or corrective actions when needed.Drive Operational ExcellenceAnalyze

Lead High-Performing TeamsOversee daily operations ensuring KPIs such as CSAT Quality Productivity Resolution Rate and Attendance are consistently achieved.Monitor performance metrics and initiate targeted coaching or corrective actions when needed.Drive Operational ExcellenceAnalyze

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Demographic changes (e.g. address name email authorized to speak with)Answering collection calls originated by customer (Inbound) and originate phone calls to borrowers residence and place of business on LiveVox software (Outbound) for the purpose of using real time payment methods (i

Demographic changes (e.g. address name email authorized to speak with)Answering collection calls originated by customer (Inbound) and originate phone calls to borrowers residence and place of business on LiveVox software (Outbound) for the purpose of using real time payment methods (i

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Full Time

As a Sales and Tech Lead you will set the path to success by managing performance and service quality to guarantee customer satisfaction and meet revenue.Leads in this role get to: Empower the Work:Provide Sales and Support to team members through: Updating the team on a need-to-know

As a Sales and Tech Lead you will set the path to success by managing performance and service quality to guarantee customer satisfaction and meet revenue.Leads in this role get to: Empower the Work:Provide Sales and Support to team members through: Updating the team on a need-to-know

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Overview We are looking for a proactive and detail-oriented Technical Customer Support Specialist to join our team. The ideal candidate will have a solid background in payments transaction processing and customer service with a passion for this role you will be the key point of conta

Overview We are looking for a proactive and detail-oriented Technical Customer Support Specialist to join our team. The ideal candidate will have a solid background in payments transaction processing and customer service with a passion for this role you will be the key point of conta

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Full Time

We are looking for Project Managers who want to benefit from a great Onboarding program work environment job stability and professional growth opportunities working with multicultural teams all over the globe for one of the biggest IT Solutions multinationals in the world. The Project

We are looking for Project Managers who want to benefit from a great Onboarding program work environment job stability and professional growth opportunities working with multicultural teams all over the globe for one of the biggest IT Solutions multinationals in the world. The Project

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