North End Teleservices

Are you ready for a challenge in your career Apply Now!!! We are growing again and looking for our next Account Supervisor for our government line of business! This position does require a background check and paperwork to ensure your government clearance to work these programs. Do yo

Are you ready for a challenge in your career Apply Now!!! We are growing again and looking for our next Account Supervisor for our government line of business! This position does require a background check and paperwork to ensure your government clearance to work these programs. Do yo

The primary role of the CX Quality Specialist Bilingual is to work with thetraining and quality team to support Contact Center and Client Teams training activities as well as monitor and analyze the overall quality of all multichannel customer contacts. Develop and periodically review

The primary role of the CX Quality Specialist Bilingual is to work with thetraining and quality team to support Contact Center and Client Teams training activities as well as monitor and analyze the overall quality of all multichannel customer contacts. Develop and periodically review

Job Summary: The North End Teleservices GRC Analyst optimizes the organizations cybersecurity posture via governance risk and compliance (GRC) activities. The position ensures that the organization operates within regulatory requirements manages risks effectively and follows internal

Job Summary: The North End Teleservices GRC Analyst optimizes the organizations cybersecurity posture via governance risk and compliance (GRC) activities. The position ensures that the organization operates within regulatory requirements manages risks effectively and follows internal

Job Summary:The Customer Experience Lead Trainer reports to the Customer Experience Manager (CXM). In some cases the CXM is assisted indirectly/directly by another Training Specialist and/or Supervisor. The Training Specialist is responsible for the overall Training Learning and Knowl

Job Summary:The Customer Experience Lead Trainer reports to the Customer Experience Manager (CXM). In some cases the CXM is assisted indirectly/directly by another Training Specialist and/or Supervisor. The Training Specialist is responsible for the overall Training Learning and Knowl

The primary role of the Quality Assurance Specialist is to work with thetraining and quality team to support Contact Center and Client Teams training activities as well as monitor and analyze the overall quality of all multichannel customer contacts. Develop and periodically review an

The primary role of the Quality Assurance Specialist is to work with thetraining and quality team to support Contact Center and Client Teams training activities as well as monitor and analyze the overall quality of all multichannel customer contacts. Develop and periodically review an

This is an entry level role for our Training Specialist (or Trainer) whom will report to the Customer Experience Manager (CXM). In some cases the CXM is assisted indirectly/directly by another Training Specialist and/or Supervisor. The Training Specialist is responsible for the overal

This is an entry level role for our Training Specialist (or Trainer) whom will report to the Customer Experience Manager (CXM). In some cases the CXM is assisted indirectly/directly by another Training Specialist and/or Supervisor. The Training Specialist is responsible for the overal

Operation of company vans under all types of weather conditions; safely transporting employees and other authorized persons over pick up routes according to a time schedule or special trips as authorized by North End Teleservices administrative team. Conducts bus practice and emergen

Operation of company vans under all types of weather conditions; safely transporting employees and other authorized persons over pick up routes according to a time schedule or special trips as authorized by North End Teleservices administrative team. Conducts bus practice and emergen

Position Summary:The Bilingual Contact Center Supervisor will oversee and assist customer service employees in the performance of their job duties such as responding to customer inquiries and resolving issues or complaints.Must be fluent in Spanish and English. Job Duties and responsi

Position Summary:The Bilingual Contact Center Supervisor will oversee and assist customer service employees in the performance of their job duties such as responding to customer inquiries and resolving issues or complaints.Must be fluent in Spanish and English. Job Duties and responsi

Job Summary:Responsible for supervising customer experience staff. Trains coaches and mentors employees on how to deliver the best customer experience service possible.This is an IN-CENTER position!Job Duties: Provides day-to-day leadership to ensure a high-performance customer servic

Job Summary:Responsible for supervising customer experience staff. Trains coaches and mentors employees on how to deliver the best customer experience service possible.This is an IN-CENTER position!Job Duties: Provides day-to-day leadership to ensure a high-performance customer servic