Retention Specialist
Retention Specialist
Posted on :
12-01-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2229279
- Develop and execute robust customer retention strategies, aiming to minimize churn and enhance customer lifetime value
- Take charge of building and managing CRM software while leveraging the platform to create targeted and personalized campaigns, monitor customer behavior, and predict trends
- Lead the creation and management of retention campaigns, utilizing A/B and multivariate testing to optimize performance and results
- Craft innovative approaches to revive churned users and maintain a high engagement level with existing customers while utilizing segmentation strategies to personalize communications and offers
Employment Type
Remote
Department / Functional Area
Key Skills
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