Customer Success Manager
Posted on :
28-04-2024
Employer Active
1 Vacancy
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Job Description
Req ID : 2427295
Our Client is a startup near Brussels focused on re-thinking healthcare and providing technology that empowers patients with chronic disorders. They believe that our health care system is not focused (enough) on patients with chronic diseases and believe that technology can provide significant relief for both patients and physicians. Our client has developed a platform for epilepsy and headaches, with mobile and web apps which helps patients and neurologists better understand their situation and have more control in their lives
Your responsibilities
As a Marketing and Communications Specialist, you will be taking the lead in building the marketing and communication strategy, and actively work to bring our client's brand online.
Some of the tasks you'll be responsible for:
Your profile
We are looking for a Marketing and Communications Specialist, who has an interest and passion for Marketing, Communications and Content, and wants to contribute to a cause. We're looking for a self-driven and motivated person, who can manage his/her time and projects independently
Ideally, you are someone that:
Why you should join the Team
They are a team that values ownership, courage, trust and being bold. They take full ownership of their work and strive towards excellence in every aspect of their work. You will be joining a driven and passionate team that contributes on daily basis towards making someone’s life better and having an impact.
Offer & Benefits:
Are you interested to join a team that makes an impact ... Apply Now !
Your responsibilities
As a Marketing and Communications Specialist, you will be taking the lead in building the marketing and communication strategy, and actively work to bring our client's brand online.
Some of the tasks you'll be responsible for:
- Taking the lead in building the marketing and communication strategy (5%)
- Identifying customers’ needs and conduct research to recommend new content topics (5%)
- Planning, writing and editing copy for use in different channels (35%)
- Promoting our solution during congresses (5%)
- Coordinating the design of promotional materials (e.g. flyers, rollups, social media posts..) (15%)
- Working closely with product team to manage all copy and communication used in the products (5%)
- Creating and owning the entire branding for new and existing products (10%)
- Monitoring the websites and social media pages (5%)
- Collaborating with stakeholders on joint marketing campaigns (5%)
- Analyzing the impact of marketing campaigns and prepare measurement reports (5%)
- Developing strategies and tactics to drive more qualified traffic to our company (5%)
Your profile
We are looking for a Marketing and Communications Specialist, who has an interest and passion for Marketing, Communications and Content, and wants to contribute to a cause. We're looking for a self-driven and motivated person, who can manage his/her time and projects independently
Ideally, you are someone that:
- You have ideally 2 to 4 years of relevant working experience as Content Specialist or a similar role (ideally in the medical or pharmaceutical sector).
- You are an independent and hands-on personality.
- You are happiest when you can put your writing and communications skills to good use.
- You are familiar with CMS systems and SEO.
- You like to explore new opportunities and are interested in developing strategies etc.
- You have excellent writing and communication skills in English and Dutch and/or French.
Why you should join the Team
They are a team that values ownership, courage, trust and being bold. They take full ownership of their work and strive towards excellence in every aspect of their work. You will be joining a driven and passionate team that contributes on daily basis towards making someone’s life better and having an impact.
Offer & Benefits:
- Opportunity to be part of and contribute to a digital health product with real impact on people’s lives and healthcare providers
- An agile and fast paced environment
- Competitive salary
Are you interested to join a team that makes an impact ... Apply Now !
Employment Type
Full Time
Department / Functional Area
Key Skills
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