The IT Infrastructure Specialist plays a pivotal role in architecting, deploying, and maintaining a robust IT environment. With proficiency in VMware, Microsoft technologies, Network, Disaster Recovery planning, and various IT standards, this specialist ensures a resilient, secure, and efficient IT infrastructure while managing projects effectively.
Key Responsibilities:
1. Design, Implementation & Infrastructure Management :
- Install, manage and maintain all system hardware and software: VMware environments, and Microsoft platforms (windows server , Active Directory. MS Exchange Server, Microsoft Azure 365 Cloud – File Servers, windows clustering, MS -SQL Clustering, Microsoft Intune, Microsoft Azure DevOps)
- Install, manage and maintain VDI Solutions (Citrix /VMware Horizon) , WordPress , Linux server
- Install, manage and maintain Storage , Database and Backup system
- DevOps Infrastructure - building and setting up new development tools and infrastructure
- Maintain subject matter expertise in all applications for systems and maintain knowledge on all new and upcoming technologies
- Work closely with vendors and internal teams to deliver integrated IT solutions
- Ensure alignment with ITIL best practices in service management
- Monitor and manage the health, performance, and capacity of IT systems
- Perform regular maintenance, including updates, patches, and software upgrades
- Web Serves, DNS server , DHCP , Load balancer (NetScaler ) Management
- Engage and collaborate with end-users to understand and gather requirements for desired
- ad hoc IT solutions, and design and implement the solution.
- Evaluate and recommend improvements, modifications or changes to an organization’s IT systems to reduce costs and upgrade the systems
- Provide regular status reports to management
2. Project Management:
- Lead and participate in infrastructure-related projects, ensuring they are completed on time, within scope, and budget.
- Use project management best practices to coordinate cross-functional teams and stakeholders.
3. Standards & Compliance:
- Ensure IT processes and controls comply with ISO27001 (Information Security Management), ISO20000 (IT Service Management), and ISO22301 (Business Continuity Management)
- Regularly review and update processes to align with these standards
4. Disaster Recovery (DR) & Business Continuity:
- Develop, implement, and test DR and business continuity plans in line with ISO22301
- Collaborate with stakeholders to ensure continuity of critical operations
- Configure and manage DR automation software
5. Security:
- Uphold and maintain security standards, particularly as outlined in ISO27001.
- Monitor and respond to potential security incidents swiftly
- Implement a Security Baseline and apply all security measures
- Good knowledge of Security Operations Center (SOC) tools and technologies
6. Documentation & Reporting:
- Maintain up-to-date documentation of IT processes, configurations, system architecture diagrams & standards.
- Produce regular reports on infrastructure health, security, and compliance status.
7. Continuous Learning & Training:
- Stay updated with advancements in IT standards, VMware, Microsoft, DevOps, and ITIL.
- Attend training, workshops, and certification courses as necessary
8. Qualifications:
- Bachelor's degree in computer engineering or equivalent, and a related field. Certifications: VMware Certified Professional, Microsoft Certifications (new ) / Network Certifications, ITIL, Implementer for ISO27001, ISO20000, ISO22301.
- Minimum of 5-7 years in IT infrastructure roles with project management experience
9. Skills & Competencies:
- Proficiency in VMware, Cloud infrastructure, DevOps Tools and Microsoft technologies.
- In-depth knowledge of ITIL, ISO27001, ISO20000, and ISO22301 standards.
- Excellent communication and interpersonal skills
- Analytical mindset with a keen eye for deta
- Work Under pressure, Teamwork, Problem Solving, application Logs analysis skills
10. General Information:
- Working Full time
- The candidate must be a resident of the UAE