Genesys Cloud Developer Remote

Requirements

Note: There are multiple openings for this role, all require Genesys Cloud CX certification

Developer - Level I

• BA/BS in Computer Science or related field, or an equivalent combination of education and/or experience
• 1-3 years of experience developing designs and code and acting as a key contributor on project teams
• Knowledge of software tools, platforms, and processes required to support the associated technology tower such as C#, .NET, Java, SOA, or other OOA/OOD languages, Microsoft suite of tools, SAP, PS, ETL tools and/or other package software applications
• Experience working with databases and related tools (as applicable to iii above)
• Proficiency in analysis, and communication skills (written and oral)
• ETL Specific: Experience working in DataStage scripting
  

Developer - Level II

• BS/BA in Computer Science, Information Systems Management, Computer Engineering, or an equivalent combination of education and/or experience
• 3-5 years of experience in software application development
• Advanced knowledge of software tools, platforms, and processes required to support the associated technology tower such as C#, .NET, Java, SOA, or other OOA/OOD languages, Microsoft suite of tools, SAP, PS, ETL tools and/or other package software applications
• Advanced knowledge of databases and related tools (as applicable to iii above)
• Problem-solving skills and proven record of working well in a team environment
• Advanced proficiency in analysis, and communication skills (verbal and written) across all organizational levels
• ETL Specific: Advanced knowledge/experience in DataStage scripting
  

Developer - Level III

• BA/BS in Computer Science or related field, or an equivalent combination of education and/or experience
• > 5 years of experience developing code and managing projects in the required technology
• Expert knowledge of software tools, platforms, and processes required to support the associated technology tower such as C#, .NET, Java, SOA, or other OOA/OOD languages, Microsoft suite of tools, SAP, PS, ETL tools and/or other package software applications
• Expert knowledge of databases and related tools and utilities (as applicable to iii above)
• Problem-solving skills and proven record of working well in a team environment
• Advanced proficiency in analysis, leadership, and communication skills (verbal and written) across all organizational levels
• ETL Specific: Expert knowledge/experience in DataStage scripting
  

What You’ll Be Working On

Developer - Level I

• Develop, upgrade, test, implement, and document software components of client applications
• Work independently and/or within teams throughout all phases of the development lifecycle
• Communicate with end users, business analysts, and systems analysts to determine features, requirements and solution design
• Develop enhancements to suite of applications using leading software principles
• Document technical specifications and designs
• Troubleshoot and resolve application issues as needed
• Adhere to established design, coding, naming and standards
• Participate in code reviews and apply corrections as required
• Adhere to change control processes
• Write/revise documentation including operations and user guidelines
  

Developer - Level II

• All selected responsibilities associated with Developer – Level I
• Define and document requirements and develop supportable application solutions to automate business processes
• Lead development efforts consisting of multiple developers or multi-thread development projects
• Collaborate with end users, business analysts, and systems analysts to determine features, requirements and solution design
• Design, document, and enforce architectural and design standards
• Gather and drive stakeholder requirements and product vision through the planning, analysis, development, and testing phases
• Possess a thorough understanding of the data, sources of data, and relationships of data
• Troubleshoot and resolve complex application issues as needed
  

Developer - Level III

• All Responsibilities associated with Developer – Level I & II
• Advise others on detailed specifications for translations into structure application programs conforming to established IT methodology and standards
• Accountable for completion of work on time to meet business performance expectations
• Supervise the writing/revision of program documentation, application operational procedures and client user guide in accordance with standards and client needs