Handyman

Company Description

Mantis, part of the Luxury & Lifestyle division of Accor, is a leading, conservation-focused hotel group with eco-lodges, waterways and curated eco-resorts located all over the world. Sustainable travellers have been enjoying eco-tourism, safaris, and adventure travel with Mantis since 2000. Rooted in conservation, Mantis pursues sustainable business practices and develops tourism products that are respectful of the environment and communities in which they operate.

Whether small and intimate or vast and complex, on a sweeping African plain, beach-side escape or bustling city, each is an exceptional place for guests to find themselves. While uniquely different in the experiences they offer, all are linked through a collective obsession to be extraordinary, to be rare in a world that mass-produces sameness.

Job Description

Handyman

Responsibilities include performing repairs and maintenance tasks across various areas, such as plumbing, electrical, carpentry, and painting. The ideal candidate should have a broad range of skills and be able to handle diverse tasks efficiently. Strong problem-solving abilities, attention to detail, and the ability to work independently are essential. Previous experience in a similar role is preferred. A trade license or certification in relevant fields is a plus. If you're a proactive individual with a knack for fixing things and enjoy a varied work environment, apply now to join us.

What Is In It For You

• Unleash the excitement: enticing rewards and unbeatable benefits are waiting for you!
• Ignite your skills with our cutting-edge Academies for rapid professional growth.
• Cultivate your talents and watch your career flourish, locally and globally.
• Drive change through impactful Corporate Social Responsibility activities.
• Immerse yourself in a vibrant work environment with extraordinary colleagues.
• Join us on a direct path to success as we skyrocket to new heights!
  

Key Responsibilities

• Inspect rooms daily: for defects in painting, varnishing, grouting, and minor defects.
• Participate in major painting and sanding work during room vacancies.
• Assist with plumbing and electrical issues as needed.
• Respond to maintenance requests and perform repairs promptly.
• Execute major preventive maintenance in various areas as per schedule.
• Plan and order materials in advance for preventive maintenance.
• Fabricate furniture and cabinets as requested, ensuring a polished finish.
• Maintain detailed records of all repairs and materials used.
• Be on standby for emergency handyman jobs after midnight as directed.
• Ensure cleanliness around the workshop and job sites.
• Provide assistance during emergencies, fires, and natural disasters.
• Perform emergency repairs, maintain tools, and order supplies.
• Address fire alarm faults and reports promptly.
• Ensure all maintenance requests and materials used are logged.
• Be available for emergency jobs after midnight as directed.
• Assist engineering crews as needed, especially during urgent situations.
• Keep PMP records updated regularly.
• Attend duties punctually according to the roster.
• Report major issues to Maintenance Supervisor/Asst. Chief Engineer.
• Participate in monthly fire hydrant exercises.
• Attend all job-oriented training sessions.
• Prioritize safety in all duties performed.
  

Qualifications

• Experience Requirement: Minimum of three (3) years' experience in a similar role within a five-star hotel or equivalent organization. Previous experience in a similar role is considered advantageous.
• Communication Skills: Strong interpersonal communication skills, both verbal and written, are essential.
• Certification: A trade license or certification is mandatory for this position.
• Previous Experience: Actively listen and maintain direct eye contact during conversations.
• Display positive body language and demonstrate willingness to help.
• Practice clear and polite communication, especially when addressing guests, managers, and colleagues.
• Take notes to ensure important information is not forgotten. Seek clarification from supervisors or managers if necessary.
• Grooming: Adhere to the property's grooming standards outlined in the employee handbook or notice board. Maintain personal hygiene and keep work areas clean.
• Dispose of litter promptly and keep surrounding areas tidy.
• Attitude and Behavior: Be honest and transparent in interactions with managers and colleagues. Maintain a positive attitude and offer assistance to others, regardless of department. Proactively seek opportunities to contribute and improve skills.