Franchise Hotel - Assistant IT Manager

This job posting is for a position at a Hotel owned and operated by an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees.

By clicking the apply button, you will be applying for a position with an independently owned and operated franchise hotel, not with IHG or its affiliates, and IHG will not be your employer.

About Us

At Crowne Plaza®, we want our guests to feel able to do their best, achieve their goals and be recognized for their success. To help them we need you to display of Brand Service Behaviors- Dare to Connect:

• Dare to make the first move
• Adapt to the moment
• Relate to the business
• Enable quality downtime
  

Your day to day

• s primary contact for servicing the computer hardware you'll manage and monitor all computer hardware and make systems are installed properly and working efficiently
• Keep up to date with all approved systems and technology including
• Computer Hardware systems and devices including PC LAN technology
• Software operating and utility systems
• Front Office and Accounts Receivable Property Management Systems
• Interfaces to and from Front Office Property Management Systems and other Systems
• Back Office Accounting Systems
• PC and LAN based Office Automation products
• Internal and External Electronic Mail / Facsimile / Scanner software and communication
  

tools

• Point of Sale Systems
• Guest and Administration Voicemail
• Call Accounting
• Cabling
• Hub / Switch Management Systems
• Assist and Support Electronic Door Locking Computer System
• Computer Virus protection
• Hotel IT Security and Firewalls
• Maintain an up-to-date list of all computer hardware and software at hotel
• Monitor the performance of the systems and maintain log book of performance
• Understand all standards and customized features and functions of the Hotel front office system
• Ensure that all computer media saves, and back-ups are completed, documented and stored per specifications
• Maintain uncompromising data and physical security standards
• Control security for computer room and ensures that the computer room fire protection, temperature control, and power requirements meet the security specification as described in the security system
• Administer all user ID's, passwords, and the most sensitive system utilities, secures all touchy resources and critical libraries under the supervision of the IT Manager/Leader
• Maintain technical and user documentation, systems reports, newsletters and announcements in a neat, orderly and secure fashion