Account Development - Internal

• Responsible for leading commercial discussions around existing contracts and on-going subscriptions
• Accountable for maintaining /reinforcing/building our relationship with key client stakeholders across levels and functions with the development of a solid key stakeholder plan
• Drive servicing efficiencies through planning and execution of client engagement model in order to attain desirable client (NPS) satisfaction scores
• Contribute to FMCG thought leadership and internal knowledge sharing for the business through the identification of emerging trends, problems, and opportunities
  

Revenue Management & Business Development

• Ensure growth in revenue for business and meet/exceed quarterly and annual financial targets
• Undertake sales activities independently or in conjunction with senior leadership in terms of preparation and delivery of proposal and credentials
• Set short and long-term operating plan strategies to ensure the generation of required revenue from the assigned client portfolio
• Responsible for renewal of service agreements pertaining to continuous/ contracted business
• Identify and recommend enhanced and new services that answer clients' business needs
• Understanding and execution on financial administration including sales pipeline management, revenue recognition, invoicing, counter invoicing/cash collection