Guest Relations Manager
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Job Location:
Ras Al Khaimah - UAE
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
VIP Services: Manage VIP arrivals departures and special requests.
Guest Interaction: Address guest concerns and resolve issues promptly.
Team Leadership: Supervise and train guest relations team members.
Reporting: Monitor guest satisfaction scores and feedback trends.
Brand Standards: Ensure service delivery aligns with brand expectations.
Qualifications :
Degree in Hospitality Management or related field.
Minimum 3 years in guest relations or front office management.
Excellent interpersonal and communication skills.
Proficiency in hospitality software systems.
Additional Information :
What awaits you...
- The opportunity to join an international and innovative and fast-growing group committed not only to building new hotels but to creating a global brand.
- The ability to challenge the norm and work in an environment that is both creative and rewarding.
- Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
- A competitive package and plenty of development opportunities.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Campaigns
- Invasive Cardiology
- Accounting Tally
- DCS
- Drafting
- Activex
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
