Operations Management
Manage the day-to-day operations of the restaurant ensuring smooth and efficient service.
Supervise all service activities and ensure compliance with resort standards and policies.
Monitor food and beverage quality presentation and consistency.
Maintain accurate stock levels and oversee ordering storage and inventory control.
Ensure adherence to hygiene safety and sanitation standards (HACCP).
Guest Experience
Deliver an exceptional dining experience by maintaining high service standards.
Handle guest inquiries and complaints promptly and professionally.
Build and maintain strong relationships with guests encouraging repeat visits.
Team Leadership
Recruit train supervise and motivate team members to perform to the highest standards.
Conduct regular briefings performance evaluations and on-the-job training.
Promote teamwork professionalism and a positive work culture.
Financial Management
Achieve financial targets including revenue cost control and profitability goals.
Analyze sales and expense reports to identify trends and areas for improvement.
Implement effective upselling and promotional strategies to maximize revenue.
Compliance & Standards
Ensure compliance with all resort policies procedures and licensing regulations.
Maintain accurate records for operations inventory and reporting.
Regularly review and update standard operating procedures (SOPs).
Qualifications :
Degree or diploma in Hospitality Management or a related field.
Minimum 35 years of experience in restaurant or outlet management within a five-star hotel or luxury resort.
Strong leadership organizational and communication skills.
Remote Work :
No
Employment Type :
Full-time
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more