Lobby Ambassador
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Job Location:
Ras Al Khaimah - UAE
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
We are seeking a welcoming and dynamic Lobby Ambassador to join our team at Rixos Al Mairid Ras Al Khaimah United Arab Emirates. As the first point of contact for our guests you will play a vital role in creating a seamless and memorable arrival experience while upholding the highest standards of hospitality.
- Greet and welcome all guests with warmth professionalism and punctuality
- Provide personalized assistance regarding hotel facilities services and local attractions
- Anticipate guest needs and proactively offer solutions to enhance their stay
- Apply up-selling techniques to promote hotel services and maximize guest experience
- Collaborate with Guest Relations Supervisors Managers and other departments to ensure smooth guest service
- Monitor and maintain a clean organized and inviting lobby environment
- Handle guest requests and complaints efficiently ensuring satisfaction and timely resolution
- Support VIP arrivals and special events by delivering a seamless guest experience
- Stay updated on hotel promotions policies and brand standards to assist guests accurately.
Qualifications :
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Sales Experience
- Marketing
- Customer Service
- Google Docs
- Serving Experience
- Retail Sales
- Android
- Product Demos
- Event Planning
- Events Management
- Event Marketing
- Dancing
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
