Product Specialist - Unique Computer Systems
Posted on :
31-12-2024
Employer Active
1 Vacancy
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Job Description
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esponsibilities
C- ustomer support and relationship management for the companys digital solutions. I
- n charge of customer account management for the MENA region. M
- anaging daily postsales relationships with customers portfolios related to SMS Push notifications and Business WhatsApp APIs. S
- MS campaign management. A
- ssisting accounts team in payment followup and submission of quotations and invoices as and when required. E
- mail Campaign Management (Preferably Mailchimp) D
- igitals solutions vendor management. P
- res sales and postsales training and demos I
- dentify potential upsell and Sales opportunities or leads and relay this to the sales team. D
- etermining technical requirements from new and existing clients during the presales process/customer call and relaying them to In House technical and sales team on requirements. K
- nowledge of social media marketing and digital analytics. S
kills
E- ffective communication and customerfocus skills A
- bility to maintain relations with an existing account and keep looking for potential upsell opportunities. K
- nowledge of SMS connection through API Web services and SMPP (Preferred). O
- nline marketing (SEO PPC Social Media) E
- xperience in Twitter Facebook and Linkedin as the primary social networks and use of these for engaging visitors E
- xperience in Google Analytics to keep track of online activity related to products. A
- bility to work on own initiative and within a team environment. K
- nowledge of social media and banners and mobile marketing K
- nowledge of keyword and analysis techniques and software E
- xceptional eye for detail E
- ffective time management and organizational skills A
This job has been sourced from an external job board.
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Employment Type
Full Time
Key Skills
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