To ensure all procedures regarding billing, collection, credit cards, inquiries, cheque cashing are followed
To inspect all in-house accounts to ensure adherence to the hotels’ credit policy; assist with the collection efforts of these accounts where necessary
To ensure local credit policies are followed
To review all requests for credit and approve as appropriate according to the in-house credit policies. Communicate approval or non-approval to the appropriate managers
To ensure proper handling of the filing systems in place according to policies and procedures
To monitor the Accounts Receivables as required
Manage relations with credit reporting agencies.
Manage relations with credit insurance providers.
Manage relations with the sales department.
Manage all account queries and disputes.
Manage Accounts Receivable and ensure all debtors accounts are reconciled regularly.
Daily review of Accounts Receivable ledger and monitor incoming payment.
Responsible for Ageing of Debtors and maintaining the same under control.
Responsible for compiling all group billing.
Focus on minimizing the AR outstanding balance.
Responsible for maintaining the debtor’s ledger with regular review of the aged accounts.
Monitor the AR ledger on a daily basis, If any discrepancies found then corrective measures to be taken after co-ordinating with the PMS vendor.
Ensuring prompt, accurate and efficient system for billing of current and aged accounts.
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