drjobs Technical Support - Dubai العربية

Technical Support - Dubai

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1 Vacancy
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Jobs by Experience drjobs

3 - 0 years

Job Location drjobs

Sharjah - UAE

Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Nationality

Any Nationality

Gender

Male

Vacancy

1 Vacancy

Job Description

Responsibilities:

  • Identifying hardware and software solutions.
  • Troubleshooting technical issues.
  • Diagnosing and repairing faults.
  • Resolving network issues.
  • Installing and configuring hardware and software.
  • Speaking to customers to quickly get to the root of their problem.
  • Providing timely and accurate customer feedback.
  • Talking customers through a series of actions to resolve a problem.
  • Following up with clients to ensure the problem is resolved.
  • Replacing or repairing the necessary parts.
  • Supporting the roll-out of new applications.
  • Providing support in the form of procedural documentation.
  • Managing multiple cases at one time.
  • Testing and evaluating new technologies.
  • Conducting electrical safety checks on equipment.

Employment Type

Full-time

Department / Functional Area

IT Software

Key Skills

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