Directing activities related to dispatching, routing, and tracking of transportation vehicles, aircraft, or railroad cars.
Planning, organizing, and managing subordinate staff members to ensure work is completed and consistent with the company's standards.
Directing investigations to verify and resolve customer or shipper complaints.
Collaborating with staff members to formulate and implement transportation-related procedures as well as company revenue goals and customer service objectives.
Arranging repairs and routine maintenance of transportation vehicles.
Complying with transportation-related policies, as well as safety rules, union contracts, and government regulations.
Promoting safe work activities by conducting safety audits, and attending company safety meetings.
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