Customer Service Agent
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Job Description
The customer service job is crucial to the growth of every business, that is why we need team players who can execute professionalism and represent the companys brand and its integrity in every possible way
We are looking for a friendly, approachable and passionate customer service / brand representative who is flexible and reliable.
Primary Purpose and Key Accountabilities:
Assist online customers on a timely manner
Coordinates with the sales team, logistics and management on a day to day operation
Responsible for the sales operations and follow-up with planning on pending orders / urgent requests or items delivery and updates the logistics team accordingly.
Coordinate with courier partners on the delivery status
Make sales invoices and basic data entry
Data entry
Qualification:
Well oriented in Customer Service
Good communication and interpersonal skills
Proficient in all Microsoft applications
Employment Type
Full Time
Company Industry
Call Center / BPO / KPO / Outsourcing
