It Support Specialist
Posted on :
30-03-2023
Employer Active
1 Vacancy
The job posting is outdated and position may be filled
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
- Provide Tier I customer service and technical support to end-users for hardware and software systems
- Resolve routine end-user issues in a timely manner through established protocol and troubleshooting; escalate as necessary
- Provide guidance and explain policies and procedures to end-users
- Assist users in obtaining access to systems
- Utilize and maintain knowledge bases, white papers, FAQs, and vendor documentation
- Contribute to documentation of incidents, internal processes and procedures, maintenance of equipment, and training manuals
Employment Type
Full Time
Company Industry
Department / Functional Area
Key Skills
Report This Job
Disclaimer: Drjobs.ae is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
