Teleperformance Global Services FZ-LLC

Previous association with a company in the role of a customer service executive or representative. Adept in using customer relationship management software to offer the best client services. Adept in addressing client questions through effective telephonic conversation. Portraying imp المزيد...

Working closely with operations to identify or understand the client’s needs Design best practices regarding client’s and company’s security standards (IT Security and operation Security) Reviewing current systems/tools/network and Operation processes regarding S المزيد...

Manage, coordinate and lead production and publication of content highlighting Global T&S visions, strategies, and business insights Assist and support all internal and external communication and related activities for Global T&S Programs Help create and curate appropriate المزيد...

- Respond promptly and professionally to incoming customer inquiries in person, by telephone, or by email - Maintain an updated knowledge of the organization's products, services, and customer service policies - Document customer interactions when necessary, compiling documents an المزيد...