وظائف Help Desk Agent في الكويت

Process incoming and outgoing PCS, TCS, TDY, Contractors, deployed, and transit personnel on official government orders in support of OIF/OEF according to the Housing Office procedures. Maintain accurate manning roster and update the billeting data base. Provide daily information. المزيد...

Establish eye contact with the customer with fully understand customer requirements (Rental / Lease) Collect all relative information of the customer (Company / Individual) and all documents required to process the sale. Fully adhere to Al Mulla Rental standard operating procedure ( المزيد...

Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware Handle business-critical IT tasks and system improvements Research and evaluate emerging technologies, hardware, and soft المزيد...

We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the face of the company for all visitors and will be responsible for the first impression we make. The ideal candidate will have a المزيد...

Make direct visits to prospect customers. Establish and maintain good customer relationships. Introduce and demonstrate new products to customers. Proper knowledge of products, services, and processes to ensure customer satisfaction. Convey customer feedback, suggestions, or com المزيد...

Manage large amounts of inbound and outbound calls in a timely manner Follow communication “scripts” when handling different topics Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives Seize opportunities المزيد...

Maintain smooth functioning of the company by supporting in-house members with general organizational tasks as per requirement. Attend to incoming telephonic conversations and take appropriate decisions without any delay. Keep track of the upcoming events and inform the specific s المزيد...

Greeting patients professionally both in person and on the phone Performs basic clerical tasks such as answering phones, greeting patients and visitors in a professional and timely manner. Comforts patients by anticipating patients’ anxieties, answering patients’ quest المزيد...

Greet and welcome guests as soon as they arrive at the office Direct visitors to the appropriate person and office Answer, screen and forward incoming phone calls Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and broch المزيد...

Handle inbound and outbound calls. Identify the needs of customers, provide accurate solutions, and give satisfactory answers to their queries, concerns, and complaints as soon as possible. Call URC customers and potential customers whenever needed to inform them about the company المزيد...

Greeting customers as and when they enter the store. Understanding the customers' requirements and specifications. Providing the customers with solutions instantly. Solving all the customer's complaints and issues about the product. Making sure the customer is satisfied المزيد...

Ensuring data storage is safe and secure. Resolving all issues coworkers have with their IT systems and software. Regularly evaluating our IT systems to ensure they meet the necessary demands have basic knowledge on system patching and rebooting Understand the basic system storg المزيد...

Plans, directs, coordinates and controls the total number of incoming calls from existing customers Attends to enquiries from new prospects and makes outgoing calls Opening new job cards related to the service center Solving customers problems related to delivery and showroom Co المزيد...

Sell optional products for meeting customer wants and needs. Support customers with directions, maps and local area information. Check customer rental parameters for ensuring understanding of rates and service charges. Update rental agreement files, notify customers of overdue re المزيد...

Recording and updating details of prospective and existing landlords and tenants into computer database swiftly. Examining properties and informing maintenance staff of issues. Advertising available properties and conducting property tours as part of marketing activities. Screeni المزيد...

Converting showroom visitors into customers by understanding their needs and interests, and matching them to the most appropriate car. Understanding the characteristics, capabilities, and features of all cars, and providing the potential customer with detailed information, includin المزيد...

Responding to queries on the phone, via email, in person, or through remote access. Offering technical assistance on the delivery, configuration, set up, maintenance, and troubleshooting of computer systems, hardware, and software. Training computer users. Training other staff on المزيد...

Obtains client information by answering telephone calls; interviewing clients; verifying information. Determines eligibility by comparing client information to requirements. Establishes policies by entering client information; confirming pricing. Informs clients by explaining pro المزيد...

Communicate with current and potential clients via telephone, email, online chat, or social media Listen attentively to questions and concerns and respond promptly with a resolution according to company guidelines Maintain a courteous and calm manner at all times to de-escalate st المزيد...

Preparing and implementing quality assurance policies and procedures. Performing routine inspections and quality tests. Identifying and resolving workflow and production issues. Ensuring that standards and safety regulations are observed. Addressing and discussing issues and pro المزيد...