Zero Trust Architect

MEMBER SERVICES REPRESENTATIVE

Your ideal customer barks a friendly As much as you can t live without dogs, you re also energized and inspired by their (human) You re more likely to talk about the best dog parks than the latest dining The Dodo is your not-so-guilty pleasure - it is your escape from a tough If these and other characteristics hit home, we have an opportunity for you at PUPS Pet Club!

In Search of an MSR Who Stands Out From the Pack
Get paid to do what you Our clubs support the health and happiness of the dogs we serve and their parents (our members). Our training, daycare, grooming, veterinary care, and other services also support the strongest pup-parent You play an important role; ensuring members experiences are pleasant and It s satisfying to forge relationships with dogs and the pet enthusiasts who love them, whether they are frequent-fliers in daycare, students in training classes, or grooming ;Another perk: You ll work with people who are as passionate about pets as you No more being pegged as a crazy cat lady or kooky canine guy (like that s a bad thing!).

There is no Telling Where PUPS Pet Club Can Take You
Every day is No moment is Some days, you ll ensure our daycare pals get plenty of exercise in safe and clean Cross-training Glued to a stylist s or behavioral consultant s every word? Grooming or training may be in your We mean it when we say, This is so much more than a

Growth Opportunities Are Endless
Pet care is one of the fastest-growing industries, to When you join PUPS, you have the opportunity to build a career: Upward Job

Attractive Employee Benefits
PUPS shows how much we value our We offer:

• Competitive pay
• Career Advancement
• Health insurance
• 401 (k)
• Paid time off (personal, vaca, holidays)
• Bonuses and rewards
• Employee referral program
• Professional development and continuing education
• Complimentary doggy daycare, overnights, and other discounted services (including 50% off veterinary care!)

The Technical Stuff
Fundamental responsibilities revolve around creating entertaining, clean, and safe When members call, yours will be the first voice they ;When Members Visit, Your Face Will be the First Face They

Our retail and reception areas also leave a great So, you will keep things ;Make Complete retail Use your effervescent personality to upsell ;

The ideal MSR candidate has the following skills and experience:

• One to three years of retail, customer service, or sales experience
• Is articulate
• Basic computer skills
• Comfortable around dogs - big and small
• POS, sales systems
• Independent decision-making
• Critical thinking
• Multitasking and Prioritizing
• Ability to serve independently or as a team player
• A roll up your sleeves attitude to get things done
• Prepared to take the good with the bad - like people, dogs poop, and pee
• Must be able to lift and/or carry 20 lbs or more as needed and stand for the full shift

So, MSRs aren t afraid to get their hands Big ideas are welcome Divas are not!

Our culture is built on a strong foundation of us, not I our PUPS family (dogs, members, team).

If this job description sounds like you, then please apply today!

We have 5 locations in the city located in the River North, Streeterville, Wicker Park, Lakeview, and South Loop ; Please indicate which location you are most interested in joining when you ; We are looking forward to getting to know you!