VALET SUPERVISOR

• Provide our guests with an exceptional arrival and departure experience that makes them feel welcome • Actively welcome and greet guests in a courteous manner, open doors • Act as the Ambassador of the hotel • Engages the guest to provide superior guest service • Inform guests with savvy knowledge of the hotel, its services, the city, and local happenings • Be fully aware of what functions are going on in the hotel • Memorize number plate numbers of our VIP clients and also facial recognition of our frequent guests to ensure they have personal and exclusive service • Working with the Doorman, Bell Captain and Bellmen to ensure that luggage is handled carefully, accurately and quickly • Stand in front of the hotel main entrance, obtain keys from drivers, and help with any items or luggage • Supervise the parking and retrieval of cars