Ticketing Executive - Al Nexzit Consults

Job Information

• Airline ticketing & reservation (Domestic International) Creating PNR Issuing and Reissuing tickets using GDS (Galileo Saber & Amadeus) Fare computation Processes cancellations and modifications of reservations.
• Liaise with airlines and travel partners to secure the best travel options for the clients.
• Provide necessary support to Visa & Package tour.
• Dealing with customer complaints and requests and finding solutions as quickly as possible.
• Sorting out issues that may increase bookings or reservations.
• Increase sales by informing customers of additional services or special packages.
• Manage corporate clients through emails and other ways of communication.
• Must remain updated on Airline/ Travel notices and circulars and update the reservation team sales team and others accordingly.
• Any duties assigned by the Management.

Job Requirements

• Bachelors degree preferred.
• Proficiency in the latest GDS technology.
• Minimum of 2 years of experience in Ticketing and Reservation roles
• Strong communication and interpersonal skills
• Ability to work well under pressure.
• Proficiency in English is required.
• Ability to use travel booking software and computer programs
• Willingness to work flexible hours and weekends if required.