Technical Sales Specialist - ITSM Pre-Sales
نُشرت في :
03-05-2023
صاحب العمل نشط
1 وظيفة شاغرة
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حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
حالة تأهب وظيفة
سيتم تحديثك بأحدث تنبيهات الوظائف عبر البريد الإلكترونيValid email field required
أرسل الوظائف
الوصف الوظيفي
رقم الوظيفة : 2050011
We support the Kingdom s largest and most complex organizations across all industries in delivering Enterprise Transformation with clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness.
We are currently searching for an enthusiastic and innovative Technical Sales Professional to work on our Business Development Team presenting Alnafitha s ITSM Offerings.
The Technical Sales Professional (TSP) is responsible for actively driving and managing the pre-sales process with direct and channel customers. The TSP must be able to articulate the company s technology and product positioning to both business and technical users. Must be able to identify all technical and business issues of assigned accounts/territory to assure complete customer satisfaction through all stages of the sales process. Must be able to establish and maintain strong relationships throughout the sales cycle.
This position will partner with sales, customer success, technical teams to craft and execute strategies to drive our customers adoption and use of Alnafitha s services.
Primary Focused Domain(s):IT Service Management (ITSM), IT Operation Management (ITOM)
- Achieve numeric objectives for assigned products/ territories.
- Continuously develop a healthy pipeline by generate new qualified opportunities for assigned products/ territories.
- Assist sales team in qualifying sales opportunities.
- Deliver customized exceptional presentations and demos, to present and demonstrate Alnafitha s solutions and services to customers.
- Conduct technical assessments, build scope of work/low level technical scope based on the business requirements.
- Deliver solutions related documentations that could include technical proposal / fact sheets, user manual, etc.
- Improving the overall customer experience serving as the customer advocate within Alnafitha and playing a key role in assisting our clients to maximize their investment in Technology.
- Participating in building Alnafitha s technical content library. Ex. Knowledge base, service catalogue and other technical contents.
- Assist in representing Alnafitha in any forum (i.e. seminars, technical or marketing, conferences event)
- Workshops and Training: Deliver technical training for customer knowledge transfer and for helping customers to consume their products and services.
- Ad hoc Services: Short and time limited engagements focused on implementing specific scenario, customer specific issue remediation or support (e.g. Chalk Talks).
- Mentor other team members on deployed solutions and best practices.
- Perform other related duties as assigned.
Requirements
Certification Requirements:
- Bachelor s degree in Computer Science or equivalent.
Personal Skills:
- High sense of responsibility and ownership, acting like owner in what you do.
- Exceptional communication and presentation skills
- Being able to work on their own or in a team
- Being able to work to tight deadlines
- Ability to maintain composure during stressful situation
- Handling many tasks & responsibilities
- Fluent in Arabic and English.
Certification Requirements: Bachelor s degree in Computer Science or equivalent. ITIL Foundation MCSA SQL Database MCSA BI MCSA BI SQL Development. Microsoft Certified: Azure Data Engineer Associate, Azure AI Engineer Associate and Azure Data Scientist Associate a plus! Technical Skills: Experience in the following technology: 5+ (Microsoft SQL, Power BI) Deep technical or architectural knowledge of at least 2 of the following areas: Database administration (preferably with SQL, including Azure SQL) performance tuning and optimization, troubleshooting, high availability / disaster recovery, security. Database development (preferably with SQL, including Azure SQL) designing and building database solutions (tables / stored procedures / forms / queries / etc.) Business intelligence combining knowledge of SSIS/SSAS/SSRS/Power BI technologies with a deep understanding of data structure / data models to design, develop, and tune BI solutions and reports. Advanced data analytics designing and building solutions using technologies such as Databricks, Azure Data Factory, Azure Data Lake, HD Insights, SQL DW, stream analytics, machine learning, R server. Personal Skills (MUST): High sense of responsibility and ownership, acting like owner in what you do. Exceptional communication and presentation skills Being able to work on their own or in a team Being able to work to tight deadlines Ability to maintain composure during stressful situation Handling many tasks & responsibilities Fluent in Arabic and English. Working Conditions: Business travels could be required up to 50% [covered by the company].
نوع التوظيف
دوام كامل
المهارات المطلوبة
الإبلاغ عن هذه الوظيفة
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