Social Media Producer

Voici un poste à distance.

• Salary of 109,85$/h
  
• 12-month contract (can be extended on a project basis)
  
• Full-time (37.5 hours
  
• Hybrid role 2 days a week in the Toronto office.
  
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  
• A focus on growing your career path with us.
  
• Flexible work policies and strong work-life balance.
  
• Professional development and leadership opportunities.
  

• Responsible for the successful implementation of our Contact Centre strategy globally.
  
• Ensure clear governance and seamless execution, closely monitor progress, and communicate results, this includes:
  

• Executive reporting and governance;
  
• Measuring and reporting on progress against the program aspirations;
  
• Work with the Segment teams to develop specific action plans to ensure progress remains on track;
  
• Influence outcomes and teams to deliver upon the program objectives;
  
• Partner with other stakeholders (strategy, finance, technology, segment leaders) to ensure program is delivered successfully against financial and operational targets.
  

• Lead the development and management of the assigned portfolio to ensure alignment against the financial plan and strategic
  priorities.
• Ensure effective stakeholder management to execute the portfolio management to drive the mandate.
  
• Keep risk business under control for the program portfolio.
  
• Ensure effective people leadership, development, and engagement of the team.
  

• Graduate degree with minimum 10+ years of experience.
  
• Previous experience driving global program portfolios/or past relevant experience in multi-national top tier financial institution.
  
• Prior experience supporting Technology function is an advantage.
  
• Strong business acumen and highly developed communication and relationship skills.
  
• Project management, change management and negotiation skills.
  
• PMP and Agile certifications are highly recommended.
  
• Consistently sees overall picture and alternative approaches, vision of what may be possible.
  
• Understands the political relationships, and deep knowledge and expertise of the business.
  
• Understands and leverages industry trends, in our space and others.
  
• Strategic and Commercial Acumen.
  
• Executing for Results.
  
• Leading Teams.
  
• Influencing and Relationship Building.