Senior Sales Associate

Key Responsibilities:

• Provide exceptional customer service by greeting and assisting customers, understanding their needs, and offering personalized product recommendations
• Build and maintain strong relationships with customers to ensure repeat business and customer loyalty
• Drive sales by achieving personal sales targets and actively promoting jewelry products
• Stay up-to-date with product knowledge and industry trends to provide accurate information and advice to customers
• Assist in merchandising and maintaining the presentation of jewelry products to create an elegant and enticing store environment
• Process customer transactions, handle payments, and ensure accuracy in inventory management
• Participate in inventory counts and assist in stock replenishment to maintain appropriate stock levels
• Attend training sessions and meetings to enhance product knowledge and sales techniques
• Assist in handling customer inquiries and resolving any issues or complaints in a professional and timely manner
• Collaborate with the team to achieve store targets and contribute to a positive and collaborative work environment