Security Supervisor

• Maintains an accurate and updated filing system for all correspondence and collateral.
• Maintain complete knowledge of and comply with all departmental policies service procedures and standards.
• Ensure that standards are maintained at a superior level on a daily basis.
• Determine training requirements and conduct appropriate courses and seminars.
• Ensure continuing training and development of Security staff.
• To assist in the design implementation and regular reviews of the Safety policies and procedures.
• Note and report broken defective or dangerous equipment as well as facilitate repairs and corrective action to items within the property that may presents a hazard or threat to the life safety and wellbeing of our guests and employees.
• Implement all emergency / fire procedures and ensure that staff is fully conversant with all the above.
• Handle emergencies when necessary.
• Handle all guestrelated incidents as necessary.
• Prepare work schedules for effective staffing ensuring efficient operation of the department within specific labor standards.
• Monitor railroad tracks for train and assist guests across tracks when it is safe to do so.
• Advise all in the area of the approaching train and do not allow passage when railroad alerts begin to sound.
• Ensure the railroad train tracks are monitored at all times (24 hours a day / 7 days a week) and ensure the crossing gates for the railroad tracks are closed at all times.
• Maintain high morale minimizing turnover and concentrating on staff development.
• Conduct monthly departmental meetings.
• Ensure that all staff within his/ her jurisdiction have current job description and organizational charts.
• Maintain the effective flow of communication within the department.
• Establish and maintain good control procedures for the lost and found department.
• Maintain daily logbook and report all incidents problems and unusual circumstances to the Director of Security and Managing Director / Hotel Manager for comments and followup.
• Maintain accurate and complete records of all guest and employee accidents and incidents.
• Support and assist in maintaining the operating standards established by Rosewood Hotels and Resorts.
• All other duties as required.

Remote Work :

No