Saloon Supervisor

FEMALE CANDIDTES ONLY APPLY (FEMALE ONLY SALOON)

Responsibilities:

1. Team Management:

Recruit train supervise and motivate salon staff including hairdressers nail technicians and support personnel.

Schedule staff shifts and manage work schedules to ensure adequate coverage and optimal performance.

Provide ongoing coaching feedback and performance evaluations to team members to enhance their skills and productivity.

Address employee concerns conflicts and disciplinary issues promptly and in accordance with company policies.

2. Customer Service Excellence:

Ensure that all clients receive exceptional service and personalized attention to meet their individual needs and preferences.

Handle customer inquiries complaints and feedback effectively and professionally striving to resolve issues to the satisfaction of the customer and the salon.

Maintain a welcoming and luxurious atmosphere in the salon including cleanliness ambiance and decor.

3. Salon Operations:

Oversee daily salon operations including opening and closing procedures cash handling inventory management and equipment maintenance.

Monitor and manage salon expenses budgets and revenue targets working to achieve profitability goals while maintaining highquality services.

Implement and enforce salon policies and procedures including health and safety regulations and industry standards.

4. Sales and Marketing:

Promote salon services packages and retail products to maximize sales and revenue.

Maintain client databases and utilize customer relationship management (CRM) systems to track client preferences purchase history and feedback.

5. Professional Development:

Stay updated on industry trends techniques and product knowledge to ensure the salon offers cuttingedge services and products.

Foster a culture of continuous learning and development among salon staff encouraging them to pursue professional certifications and education opportunities.

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