Sales Coordinator

Complete customer order processing with the respect of the Corporate Procedures and Guidelines
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Complete transmission of Purchasing orders to Suppliers/Principals, respecting the Corporate procedures and existing commercial agreements
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Supervise the order execution process, ensuring correct communication between different Corporate functions involved
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Upload all necessary information/data into the ERP
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Review of Customers' orders/requests, informing the Sales Manager / Business Line Manager of critical points and anomalies
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Ensure correct and complete communication between the BL and the Customer for all matters related to order processing
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Act as operational interface for all Customer requests (documentation, regulatory, quality, transport), ensuring that questions are addressed
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Support the BLM in stock management, communicating to the BLM potential out-of-stock or low rotating items
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Prepare data necessary for Forecasts and Purchase Orders definition and transfer to PA
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Report to SM/BLM potential threats in the order execution and/or Customer dissatisfaction
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Collection of forecasts/Volumes from BLs for the correct Purchase order transmission to
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Organize (with Logistic Department) transfers of Products from Supplier site
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Support the BUM in communication with the Supplier/Principal, reporting regularly the status of the operations, issues and potential threats to business.