Parts Manager

What You Will Do

• Aftersales Excellence: Assume full responsibility for achieving our trucks' aftermarket targets, and work with the Planning and Analysis team to set monthly and quarterly objectives by model and branch.
• Team Leadership: Lead and motivate the branch team to operate at peak performance, meeting both business and personal targets and fiscal goals.
• Budget Management: Prepare business budgets and forecasts, accounting for immediate and future market opportunities and constraints. Align branch resources accordingly.
• Facility Management: Manage, protect, and provide for all branch facilities. Maintain high Health & Safety standards and comply with environmental requirements in line with current and proposed future regulations.
• Effective Communication: Foster a high level of transparent and brand-aware communication, both internally and externally. Facilitate the free flow of information and ideas.
• Team Development: Implement training and coaching programs for staff, ensuring they have the competence to perform their roles effectively.
• Appraisals and Succession Planning: Conduct appraisals in line with company systems and requirements. Create and maintain a branch succession plan.
• Policy Adherence: Promote and encourage the implementation and adherence to all company policies and procedures within the branch.
• Adaptability: Execute additional tasks to meet business project-related, development, and change objectives.
• Aftersales Campaigns: Collaborate with retail partners to ensure that aftersales campaigns are relevant and capable of delivering the aftersales plan.
  

Required Skills To Be Successful

• Educational Background: Diploma or equivalent further education in business management or automotive subjects.
• Experience: A minimum of 7 years of experience in trucks Aftersales, with a detailed knowledge of the truck industry, particularly in service, parts, and parts sales.
• Technical Proficiency: General user of Microsoft Office packages, workshop loading, and parts management systems.
• Communication Skills: Excellent communication skills, with a strong command of English.
  

About The Team

Our team at FAMCO is a dynamic, passionate, and professional group dedicated to delivering excellence in our Aftersales operations. We place a strong emphasis on open communication, collaboration, and collective commitment to driving success in this vital aspect of our business.

What Equips You For The Role

• Your extensive experience in trucks Aftersales.
• Your in-depth knowledge of the truck industry, particularly in service, parts, and parts sales.
• Proficiency in relevant software and systems.
• Exceptional communication skills.
• Strong leadership and team development abilities.