Operations Officer

Responsibilities:
• Ensure that deployment mechanism is organized and adequately resourced against contract or Purchase Order and avoid excess deployment.
• Coordinate and communicate in a timely manner with Management and work closely with Contract & Procurement, Business Development, Finance and HR Department for all operational related requirements.
• Monitor and approve attendance records, job charts, permanent and temporary service requirement and extend support in invoice follow-up.
• Responsible for Performance review of subordinates in line with the department’s objectives and KPIs.Essential to demonstrate the ability in identifying potential clients and creating enquires.
• Develop and maintain positive relationship with the clients / contractors and local law enforcement at all-time which supports security operation.
• Conduct regular meetings with client ensure satisfaction level must be utmost to avoid billing/contractual disputes.
• Responsible to plan, execute, manage and follow up on new, recurring or task based security survey as per organization needs.
• Accountable to strengthen client relations and introduce various initiatives with the clients that would help retain WS client base, ensuring that client requests are responded in an accurate and timely manner.