Operations Execution Specialist - HIGH ACCESS LOGISTICS

Department: Customer Service

• Record initiate enter the cargos or shipments to the logistics system to ensure existing information for further processing.

• Pack prepare classify and hold the shipments according to destination and the routing to be handled by assigned staff.

• Calculate account and provide information about the shipment statistics; weight destination quantity type chargeetc.

• Perform material handling receive and deliver to the desired routing processing recipient or any other concerned party.

• Communicate coordinate follow up and report about on processing or hold items to be manipulated delivered to other parties or provide feedback about status.

• Provide presentable communications with clients and customer and provide them the desired level of service in answering their queries.

• Perform filing and documentation issues as prescribed for them and provide with vital assistance in keep records and following up status for underprocessing shipments.

• Carry out reception activities and consult customers about any queries answer phones and emails regarding any issue.

• Coordinates with clients to arrange for the provision of logistics services at the clients site.

• Collaborate and assess in serving other logistics operations as desired and requested by higher level management.

• Organize and coordinate the formalities regarding the clearing of cargo or shipments at the port.

• Communicates with other departments including sales and marketing to effectively plan and distribute the workload.

• Ensures that site staff is of adequate numbers and competency to met the planned shipping schedules.

• Follows procedures of reporting on performance budgets and other reports required from time to time to the Direct Manager

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