Operations Coordinator

Department: Operations

Responsibility:

Coordinating deliveries and transport bookings as well as different packing instructions.
Handling queries from customers and eyewa colleagues regarding freight and customs issues.
Receive check for accuracy of incoming stock shipments.
Answer calls and assist in office management with daily functions.
Audit all warehouse and logistics invoices and ensure they match contracts and/or quotes given.
Implement cost reduction principle in all aspects of warehouse transactions and activities.
Creation of daily work logs and transmission of the same to the supervisor.
Maintain all inventory systems.
Create and run all inventory reports.
Responsible for assisting in periodic cycle counting of inventory.
Traces history of items to determine reasons for discrepancies between inventory and stock control. records and recommends remedial actions to resolve discrepancies.
Accountable and responsible for high standards of warehouse safety cleanliness and organization.
Receives stock into the warehouse. Maintain and organize stock in the warehouse.
Ensures picking racks are full and in order.
Monitor inventory movement and communicate inventory transaction issues escalating when required.
Tracks and monitors the status of pending items and trouble tickets; followsup as needed.
Pull prepare and stage inventory for dispatch.
Coordinating operations management tasks that relate to crossfunctional teams or external partners and tools coordinating resources information and activities where required.
Assisting with the administration support and optimisation of ecommerce tools.
Reporting and following up on any reported issues logging tickets providing information and escalating where required.
Creating and maintaining ecommerce and operations documentation and guides.

Requirements:

• Minimum of Diploma or Bachelors degree.
• Minimum 2 years of experience in similar role.
• Proficiency in Excel and other Microsoft Office Suite products.
• Good knowledge of logistics processes order management inventory management.
• Fluency in English and Arabic.
• Previous ecommerce/ operations/ eyewear experience is a plus.