Logistics Supervisor

Responsibilities
• Responsible for monitoring and controlling performance and capacity of Third party logistics partners (3PL) under the roof and under the road.
• Monitor and analyze customer experience and delivery performance
• Maintain and develop KPIs and SLAs with 3PL.
• Optimizing the 3PL’s first and middle delivery network and improving speed to our customer through various initiatives.
• Contribute major projects within the UAE Operations Fulfillment / Supply Chain / Transportation to support business and selection growth.
• Contribute to process improvements and cost optimization initiatives in collaboration with internal and external customers.
• Prioritize projects and software feature requests, evaluate and set stakeholder expectations.
• Develop and maintain strong communication processes to ensure smooth and efficient flow of accurate information across Amazon’s Retail and external fulfillment teams.
• Own deployment of Continuous Improvement of network standards, in collaboration with MENA Process Owners, MENA ACES and local Process Managers.