Laundry Valet Attendant

• Responsible for pick-up and delivery of guest laundry.
• Collect laundry and dry cleaning bags from guest rooms and ensure that guest name, room number and laundry pieces are listed.
• Count and verify all items as per the laundry and dry cleaning lists and record collection and delivery times and special message.
• Report immediately any guest valuables / items found in pockets of clothes sent to laundry.
• Check all items for damage and stains and take appropriate action to rectify these issues.
• Responsible for all garment check, care label and fabric condition before and after washing and dry cleaning
• Responsible to collect and deliver outside guest laundry / dry cleaning.
• Responsible for delivering all guest items punctually and in a professional, courteous way
• Assist in the loading and unloading of dryers and sort out washed laundry items.
• Press all guest items according to fabric hot press and steam press
• Assist in inventories and attend all trainings as informed and scheduled.
  

Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience hotel operations. Good customer service, communications and interpersonal skills are a must.