KITCHEN SUPERVISOR

RESPONSIBILITIES Manage overall operation of the kitchen area by ensuring the kitchen runs smoothly, efficiently and complies with safety regulations Supervisor and monitor all kitchen team members Supervisor and coordinate activities of food preparation, kitchen, pantries, storeroom, food purchases and kitchen supplies Ensure staff understand and adhere to restaurant safety and hygiene procedures and protocols according to local regulations Prepare and implement new procedures and policies for staff Implement incentive programs and targets for staff Assist HR with assessing staffing requirements Implement training programs Implement control on quality along with consistency Ensure adequate coverage of cooks for meal preparation Develop and supervisor preparation of bulk specialised orders for customer events Taste, smell, observe prepared food by staff to ensure consistency and conformance with recipes and appearance standards Ensure all ingredients for preparing food are in supply and readily available Escalate to Senior Management any maintenance of kitchen equipments and other security issues Escalate to HR and Senior Management any employee disputes or issues Develop and maintain relationships with approved vendors Assist in creating and implementing plans and ideas to increase customer satisfaction Deal with customer complaints and issues on a daily basis Monitor delivery tracking Gather kitchen delivery data and submit regular reports Monitor all outgoing orders to ensure there are no missing items Manage workflow Train new hires Manage uniforms and provide as needed Create and manage team work schedules Support and facilitate control on food costs Purchase and receive ingredients and kitchen supplies on a regular basis as and when required Report into HR, Operations and Senior Management Evaluate kitchen staff performance and provide feedback to HR and management Assist in resolving any employee issues and disputes Control, maintain and supervise kitchen team members assigned to inventory, storage and distribution of supplies Participate in planning in recipe development, preparing foods, advising on improved measurements of ingredients and utilizing food surpluses Understand and review food wastage CRITERIA Must have experience managing a team of 8-10 kitchen staff or more Ability to multitask Proactive and able to work independently Must be extremely organised Experience in menu creation for fast food is preferred Must understand food costing and cost control