Junior Accountant

CertaPro Painters is a national painting franchise known for consistently delivering extraordinary experiences to residential and commercial customers since 1992.

CertaPro Painters of Western Chester County is looking for an organized and forward-thinking Office/Marketing Associate to champion all customer experience and administrative duties for our office. The Office/Marketing Associate will be responsible for proactively placing and receiving all inbound and outbound customer service-related calls/email, networking, digital marketing, coordinating project completion, providing an Extraordinary Customer Experience, and seamlessly completing the ongoing administrative tasks of the office. Our ideal candidate is a proven multi-tasker with a customer service mindset, exemplary verbal and written communication skills, eye for detail, and excellent priority management skills.

Benefits:

• Earn $40-45k in your first year (Base Salary + Bonus Potential)
• Vacation
• Health insurance
• Cell phone stipend
• Opportunities for career advancement

Responsibilities:

• Start-to-finish management of customer experience
• Inbound and outbound customer service calls/email
• Scheduling of appointments
• Scheduling of painting projects
• Scheduling of office sponsored events
• Coordination of project related deliverables such as porta-johns, lifts, paints, dumpsters, etc.
• Create job jackets
• Processing payments from clients; follow up on unpaid client invoices
• Processing payments to vendors
• Job costing of completed projects
• Ensuring that painters are providing updates on their projects in a timely manner, escalating any issues to the appropriate person in the company if needed
• Assistance with painting crew recruitment
• Keeping the office in an organized and clean manner
• Maintenance of painting equipment and other supplies
• Making of promotional calls
• Maintenance of regulatory compliance paperwork (OSHA, EPA) and employee files
• Digital Marketing assistance
• Networking events (BNI, Chamber, Home Shows, etc)

Required Skills/Qualifications:

• Experience in QuickBooks Online and Microsoft Dynamics is preferred.
• Experience in Payroll and Human Resources is preferred.
• Experience in Administrative/office management role is preferred.
• Spanish speaking is preferred.
• Valid Driver License
• Excellent verbal and written communication skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced and at times stressful environment.
• Team player and self-starter.