Home Commission Associate

Primary Responsibilities

• Customer Service & Sales – Approaches customers in a friendly manner to engage, determine needs, and help customers make decisions about desired product or service. Informs customers of key product attributes to generate interest and to build clientele. Covers care/protection plans and suggests additional products to customers.
• General Operations – Participates in inventory processes, Merchandise Transfer Out (MTO), Return to Vendor, Return to Warehouse and Defective Merchandise Transfer Out activities. Completes pricing and signing processes in specialty businesses. Stays up to date with new trends and styles through industry publications and communications and participates in ongoing technical skills development through company and/or vendorprovided training and skill practice.
• Performance Standards – Consistently meets established performance standards; including but not limited to shrink and safety initiatives, the company’s iCAP program, product and service sales, customer service, profit, productivity, and attendance.