Healthcare Operations Manager - Michael Page

About Our Client

Top client specialize in the healthcare sector in the kingdom

Job Description

• Supporting the Healthcare Sector Director to deliver the above in line with the Companies Vision values and strategy evidenced by accurate and timely reporting clear communication.
• Overseeing a multisite with multidisciplined teams ( hospitals clinics Pharmacies)
• Build value and competitive advantage in the services across the business units of the sector
• Driving visible service delivery by ensuring a high level of care is achieved evident by internal and external inspection outcomes
• Periodically managing internal audits with regards to service standards and compliance ensuring that agreed KPIs are delivered
• Setting Implementing targets and support the quality and financial performance of each site evident through growth in each sites contribution and quality outcomes
• Supporting bespoke training and development plans for the Healthcare sector teams across all business units evidenced by monthly one to ones quarterly supervisions and annual appraisals
• Implementing high morale and engagement and promoting a culture of outstanding performance & Excellent patient Experience journey
• Attracting engaging retaining and developing talent within each Hospital monitoring recruitment processes turnover & attrition in line with company policies and procedures ensuring that right to KSA & International accreditation standards are adhered to
• Developing and executing innovative approaches to maximize quality performance and regulatory outcomes
• Delivering end to end Staff management processes (where appropriate) in partnership with HR
• Maximizing profitability through revenue generation expense control and ongoing market analysis
• Demonstrating an understanding of the unique niche within the market planning forward to sustain the viability of the Hospitals to local market needs
• Ensuring regular and routine audit & leading to the development of action plans evidencing progress against prioritized actions
• Conduct comprehensive audit & site visit with each Hospital. Conduct unannounced hours visits to Hospital once a month or more frequently if the risk is perceived or inferred.
• Overall knowledge of Profit & Loss (P&L) business management (pricing financial reporting census measures variance reports labour reports etc.)
• Understands and utilizes the business intelligence reports/tools to manage and enhance our business operation
• Attend and contribute to the corporate agenda attending Quality Review Meetings and routine finance meetings and other meetings as required sharing knowledge of the Hospitals
• Ensuring Hospitals & all business units are safe by ensuring Health & Safety policies and best practice are embedded and adhered to

The Successful Applicant

• 15 years of experience (At least 5 years in similar position in KSA )
• Experienced in healthcare operations management preferably within a hospital and polyclinic setting.
• Proficient in strategic planning and resource optimization to ensure efficient operations.
• Skilled in budget management and financial analysis to maximize profitability.
• Strong leadership abilities to oversee and motivate a diverse team of healthcare professionals.
• Experience in JCIA organizations is preferred

Whats on Offer

competitive salary be part of a transformational business