Guest Experience Expert

We are presently recruiting for an Office Administrator for our clients in Castleisland, County Kerry. The company in question is an award-winning company with a proven track record in customer service. You will have previous Experience working in a similar role with the ability to deal with a variety of responsibilities along with strong organisation skills and an eye for detail is also important. This is initially a 6 /7-month contract with the potential for further extension of contract.

Key duties and responsibilities:

• Handling telephone calls, Online inquiries and dealing with queries in a professional manner.
  
• Providing Excel reports to management
  
• Completion of paperwork and customer order forms
  
• Capturing, recording, and updating customer details in the database.
  
• Various Administration Duties as required
  

Experiences:

• 3+ years experience in similar position
  
• Have a strong customer service background.
  
• Exhibit excellent communication skills
  
• Excel at understanding, anticipating, and meeting customer needs.
  
• Experienced in Microsoft Applications particularly excel
  
• Strong ability to learn various IT Systems.
  

Salary is based on experiences and ranges from 26 - 32,000 pro rata for months worked. For further information, please email me directly at