Guest Attendant

What's in it for you?

• An inclusive, empowering, and positive workplace, where we place people at the heart of everything we do
• The only luxury hospitality group to be awarded Great Place to Work® Canada
• The opportunity to have fun at work alongside passionate hoteliers
• The opportunity to live, work and play across the world through our employee travel and internal transfer programs
• Complimentary duty meal in our colleague dining room
• Complimentary hotel stay for two through our BE OUR GUEST program
• Employee benefit card offering discounted room and food & beverage rates at Fairmont & Accor properties worldwide
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21 and DEI Committees
• A comprehensive benefits package including extended medical, dental, vision, life insurance, and disability benefits
• A company-matched pension plan and ability to enroll in the Group Registered Retirement Savings Plan (GRSP)
• 30% reimbursement for TransLink monthly pass or YVR Employee Parking pass
• Full hourly wage of $28.20
  

Job Description

Have an eye for detail, noticing what others might not, with exceptional cleaning skills? As Housekeeping Guest Attendant, you will take ownership of guest rooms, ensuring our guests are provided with a clean, comfortable space, and be a part of creating memorable experiences for them.

• Clean all assigned guestrooms to standard including dusting, making beds, used linen removal from rooms, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies
• Take initiative to add a personalized experience for the guest
• Take ownership of guests’ privacy and belongings, while ensuring exceptional service
• Sign in and out master keys daily
• Maintain proper usage of cleaning supplies and equipment
• Update and record all cleaned rooms
• Return and properly tag all lost and found articles in the Housekeeping Office
• Report necessary maintenance items
• Other duties as assigned
  

Qualifications

Your experience and skills include:

• Previous housekeeping experience is an asset
• Excellent organization skills and time management
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
• Ability to anticipate and focus attention on guest needs, being professional and welcoming
  

Physical aspects of the position include but are not limited to the following:

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 40+ lbs
• Frequent kneeling, pushing, pulling, lifting