DRIVER

Job Description The Role

• To take time and get to know the guests, and to be committed to service excellence.

• To show presence in the Hotel Lobby and provide service that is sincere, warm and enthusiastic, ensuring the guests’ satisfaction.

• Work closely with Front Office, Housekeeping and Food and Beverage regarding guest needs and special requests

• Take opportunities to delight the guests. Key Deliverables and Responsibilities Planning & Organizing:

• Awareness of local activities and recreation option.

• Be fully aware of the daily information and activities both in the hotel and locally.

• Check Hotel status including occupancy, functions, groups, VIPs.

• Review log book, verify outstanding and follow up pending. Identify if any special assignment for the day

• Is aware of the daily activities and has product knowledge of all the hotel facilities.i